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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. Leadership’s failure to heed their employees. Servant Leadership Lessons Southwest has been the poster child for servant leadership advocacy from its founding.

Airlines 130
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How to Win in Africa

Leading Blog

And technology? The authors believe that companies and investors in every part of the world should take a look at Africa and its place in their long-term growth strategy because Africa is a 1.2-billion-person High volumes—low margins—cost-effective—technology driven. Africa is the next growth market.

How To 252
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Are You For Real?

Lead Change Blog

I had studied relentlessly and asked to be put on complex projects that drilled deep into the analytical side of my brain so I would be ready to work with Information Technology teams. According to Wikipedia, the term Imposter Syndrome was coined by Pauline R. You can have anything in life that you want as long. Start there.

CIO 150
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Multicultural Leadership Starts from Within

Harvard Business Review

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

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Is Tesla Really a Disruptor? (And Why the Answer Matters)

Harvard Business Review

But is its automotive business a disruptor, poised to transform the entire transportation sector? Musk himself is ambivalent about the term. In the model described by Clayton Christensen, a new entrant offers substitute products using technology that is cheaper but initially inferior to products offered by mature incumbents.

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UPS on Moving the U.S. at the Speed of Business

Harvard Business Review

Clean energy technologies hold great promise for the future. But to reap the benefits, the public and private sectors need to work together and make a sustained commitment to testing and developing the most effective alternative fuel technologies. Second, fix the transportation infrastructure.

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The Real Solution Is Growth

Harvard Business Review

Allocating our best talents to finance risks damaging the long-term innovative capacity of our economy. The long-term damage resulting from dismantling the premier higher education and research infrastructure of the United States would be dire. This is what the U.S. Markets will not generate enough innovation.