The Practical Leader

AUGUST 31, 2011

We’ve been working with more and more executive teams who proclaim strategies for transforming their culture toward higher safety, customer service, innovation, Lean/Six Sigma approaches, productivity, employee engagement, or new technology platforms. The Peak Performance Balance: Managing Things and Leading People.

Six Sigma 53

Six Sigma Workshop Seminar Self-aware 53

Skip Prichard

JULY 15, 2019

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

How To 76

How To Middle Management Innovation Technology 76

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. Deming is the core of our management.” and Japan.

System 74

System Productivity Products Deming 74

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 11

Middle Management Six Sigma Taylorism Taylor 11

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JANUARY 18, 2011

The first decade of the 21st century brought about an incredible amount of technological advances — Facebook, Twitter, Android, iPod/iTunes/iPhone/iPad, and many other innovations transformed how we communicate, work, and live. But it is often the processes that helped create and manage these technologies that prove most enduring.

Innovation 15

Innovation Supply Chain Management Six Sigma 15

Harvard Business Review

JUNE 13, 2018

One of the most recent automation technologies to emerge is robotic process automation , or RPA. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It doesn’t ask whether we need to do this activity at all. However, many companies don’t do that.

Process 10

Process Six Sigma Company Technology 10

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Here's this new approach.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

MAY 13, 2014

GE is an icon of management best practices. Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

OCTOBER 28, 2013

The model for healthcare is being flipped upside down — from decades of focusing on acute care episodes and encouraging utilization to a future where successful organizations are able to reduce utilization, manage population health, and activate patients in the consumption (and delivery) of their own care.

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

JANUARY 7, 2013

1 billion price tag paid by Facebook for Instagram, whose primary asset is not technology, but the best photo sharing UX in the business (and some of the best UX talent as well). Today, it is not uncommon to hear an executive talk about managing a $30 billion brand. So what is management to do? Just look at the. $1

Strategy 8

Strategy Six Sigma Engineering Bottom-up 8

Harvard Business Review

MARCH 20, 2015

But with the rapid implementation of electronic health records (EHRs), CNOs are now expected to master new trends in health care information technologies to engage hospital leaders in strategic discussions about major technology investments. This problem is not limited to top management, however.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

JANUARY 10, 2011

Each post will examine the challenge from a different perspective, including design, technology, urban planning and more. Our team put Six-Sigma thinking to work. Dr. Burns' career has spanned scientific research; issues management; science and technology leadership and business management. Stephanie A.

Govindarajan 15

Govindarajan Six Sigma Energy Transportation 15

Harvard Business Review

NOVEMBER 24, 2015

For example, one CEO of a large technology firm oscillated between major expansions (e.g. Each of these might make sense individually, but because they haven’t been positioned as an integrated way of coping with a changing environment, employees have become skeptical about senior management’s ability to secure the future.

Welch 8

Welch Six Sigma Real Estate Trends 8

Harvard Business Review

DECEMBER 6, 2012

This is to say that you don't have to wait until the end of the decade for some breakthrough technology to emerge; it's already here, albeit in bits and pieces. They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. Let's explore what Process Strategy 2.0

Process 8

Process Examples Strategy Six Sigma 8

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

OCTOBER 22, 2013

You may ask, what are some risky investments that stand a high chance of failure but, if successful, enable larger technological leaps that promise earthshaking impact? Three major factors drive convergence: technology, competition, and the customer. ups become successful because they are frugal in their origins.

Skills 8

Skills Power Six Sigma Disruptive Innovation 8

Harvard Business Review

OCTOBER 18, 2013

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. Capitalize on success. Finally, the leadership team, in partnership with Booz & Company, invited people from across the system to collaborate in cost reduction.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

AUGUST 11, 2015

So, you need a leader who can manage all the different phases of design in a very smart way—someone with a holistic vision. On the basis of this early success, you start to build processes that can enable the new culture and approach to be integrated inside the organization. There is industrial design. There is interior design.

Organization 8

Organization Brand Six Sigma Innovation 8