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Southwest Airlines’ Julie Weber on What It Means To Create a Purpose-Driven Culture

HR Digest

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. Keller, 2019. What forms does this take at the company?

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The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! License.

Blog 157
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Creating Customer Focused Teams, Part 1

Strategy Driven

Front Line Heroes : Battling the business Tsunami by developing high performance organizations (Volume 1) by Bruce Hodes. It is possible to develop and grow powerful organizations in challenging times-it just takes courage, determination, and actionable techniques that work. Katzenbach and Douglas K. Why are Raving fans a good thing?

Team 53
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How Southwest Airlines Hires Such Dedicated People

Harvard Business Review

Southwest Airlines receives a job application every two seconds. Given the talent shortage facing our industry, you’d think we’d be tempted to snap up many of those candidates, particularly ones with backgrounds in engineering and technology. It takes a careful mix of mission, management, and culture. Insight Center.

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It’s Time for a New Partnership Between Labor and Management

Harvard Business Review

Nearly every developed nation with less inequality than our own has a strong labor movement. unions in the past defined themselves in opposition to management — us vs. them , in the famous labor-movement phrase — rather than as partners in building a successful company. Compensation Talent management'

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Automation Will Make Us Rethink What a “Job” Really Is

Harvard Business Review

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

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The Defining Elements of a Winning Culture

Harvard Business Review

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.