Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim – 12th President, the World Bank. Authority on new technology and communication. Former Executive VP and Head of Strategy & Transformation at TMB Bank. Sean McGrath – Human Resources Vice-President World Bank Group. Former HR Director and member of executive management team at the National Irish Bank.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Sales Wolf Blog

DECEMBER 13, 2010

Adam serves up some alternative ways to motivate your staff that won't break the bank. Adam serves up some alternative ways to motivate your staff that won't break the bank.

Blog 145

Blog Human Resources Talent Management Mentor 145

Skip Prichard

JUNE 1, 2020

Technology has connected more people in more places at more times than ever before. Empathy is a core component of emotional intelligence. For example, Kyle is an EVP of large bank. This year we’ve taken VUCA (Volatile, Uncertain, Complex, and Ambiguous) to a whole new level. What makes the difference? Strangers don’t.

Leadership 105

Leadership Open-book Learning-by-Doing Quality 105

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Most African artisans do not bank because of the fees associated with operating current accounts.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

OCTOBER 30, 2012

That's because information technology — not just the Internet, but also mobile devices, " big data " for intensive data-crunching, and other computer hardware and software — will render even some of today's most proficient business processes obsolete by the end of the decade. I see three big opportunities: 1.

Process 16

Process Strategy Offshoring Information Technology 16

Harvard Business Review

NOVEMBER 27, 2015

Ironically, the most empathic FTSE companies are a bank and a tobacco firm. banks are proving quicker to wake up to the benefits of empathy, scoring 50% higher than UK ones. Technology. Technology. Technology. Technology. Technology. Technology. Royal Bank of Scotland/NatWest.

Tourism 8

Tourism Telecommunications Automotive Company 8

Joseph Lalonde

MARCH 14, 2018

Regular meditation and all the skills it improves – focus, concentration, mindfulness, patience, stress resiliency, emotional intelligence, and more – has been a massive game changer for me. He could have attributed their success to more advanced technology, better marketing, or thinking differently. Then, hang out!

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

JANUARY 22, 2018

Carlos Torres Vila, the CEO of Spanish bank BBVA, oversaw the transformation of the company from a traditional brick-and-mortar bank into one of the most successful financial services organizations of the digital era. Vision has always played an important role in effective leadership.

Leadership 8

Leadership Short-term Agility Emotional Intelligence 8

Harvard Business Review

JULY 31, 2018

Systems that provide a targeted emotional analysis for learning purposes. In 2009, Philips teamed up with a Dutch bank to develop the idea of a “rationalizer” bracelet to stop traders from making irrational decisions by monitoring their stress levels, which it measures by monitoring the wearer’s pulse.

Self-aware 8

Self-aware Analysis Brand Automotive 8

Harvard Business Review

JANUARY 8, 2015

As the CEO of a British bank confided at last year’s World Economic Forum, “We all know it’s important to be empathic, but how do I galvanize 48,000 people in my UK operations — most of whom think that empathy is for wimps? The only shock there was that the technology retailer, Carphone Warehouse, did even worse.

Emotional Intelligence 8

Emotional Intelligence Media Sample Banking 8

Harvard Business Review

SEPTEMBER 14, 2016

The number-one attribute CEOs look for in their incoming workforce (according to an IBM survey of more than 1,500 CEOs across 33 industries and 60 countries) is not discipline, integrity, intelligence, or emotional intelligence. It’s creativity. And for that, you need highly creative employees. Here’s what they said.

Creativity 8

Creativity Execution Constraint Magazine 8

Harvard Business Review

MARCH 29, 2017

This is perhaps even more the case in the world of management outside of academic medicine — whether it is finance, consulting, or technology — as the path from professional to senior executive requires more than individual success. The Explainer: Emotional Intelligence. Related Video.

Mentor 8

Mentor Emotional Intelligence Project Career 8