Harvard Business Review

OCTOBER 6, 2015

It’s going to be a rough holiday season for brick-and-mortar retailers. What does this mean for brick-and-mortar retailers? It’s not feasible to lower prices across the board to match the web (“Our prices are the same as Amazon”) since Internet retailers typically have lower operating costs. Not really.

Discount 8

Discount Retail Price B2C 8

Harvard Business Review

JULY 31, 2017

Take the MIT Media Lab’s experiment to see whether it could estimate retail sales performance on “Black Friday,” the day following the US Thanksgiving holiday. Combining this with data on average spend per shopper enabled them to estimate a retailer’s sales , even before the company had recorded it themselves.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

OCTOBER 18, 2018

Lance was struck by what he saw in CFO Damon Ewen’s file. His CFO and his sales chief had been at loggerheads for a while. The team had dropped the ball on inquiries from several retailers interested in its products by failing to coordinate getting them into the company’s system quickly. ” Nina asked.

Case Study 13

Case Study Team CFO Merchandising 13

Harvard Business Review

MAY 3, 2017

” Yet business leaders who took the CHRO role, including Quinn, report it is the most impactful role in their career, and many would not accept an organizational leadership position that didn’t come with the CHRO role. Of course, they haven’t had a chance to think it through, but that’s the first reaction.”

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

NOVEMBER 9, 2018

Take Jim, a front-runner CFO candidate for a leading medical device manufacturer on the verge of an IPO. Take Denise, a talented marketing executive who has helped reinvigorate some of the world’s most iconic retail brands. What ultimately cost Denise a coveted CMO job was a pattern of poor peer relationships.

Career 15

Career CFO Sample Execution 15

Harvard Business Review

OCTOBER 3, 2018

At one point, the CEO indicated that he would know that the right shift had occurred when the CFO, chief strategy officer, and other C-level leaders were seeking the CMO’s advice on strategic business problems. “I needed to earn the right to be invited into key, firm-level strategic decisions.”

CFO 8

CFO CEO Agility Marketing 8

Harvard Business Review

JULY 17, 2017

Its recent launch of Marcus , an online retail bank, is a particularly promising signal. Beyond simply launching an “innovation lab” or investing untold sums in established startups, Goldman Sachs is prioritizing an innovation agenda over short-term growth.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Harvard Business Review

JANUARY 19, 2018

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. Stemberg turned to Basil Anderson, who had tackled similar challenges as CFO of Campbell Soup and Scott Paper. Here’s what we learned.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

SEPTEMBER 9, 2014

We’ve spent an awful lot of money on technology, but I still see people working in the old way,” complained the CFO of a large hospitality company. Encourage them to take a leadership role in the transformation. Many retailers, for instance, have had to align their online and in-store sales incentives to avoid channel conflicts.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

SEPTEMBER 22, 2011

Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. Your CFO and finance team can take a leadership role here. On the macro level, you can estimate the value of achieving customer loyalty leadership in terms of market share gains or revenue growth.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

NOVEMBER 30, 2018

Leadership & Developing People Book. Both of those leaders are now CEOs — one of a $10 billion retail chain and another of a specialty eyewear company. If you want to be a chief financial officer (CFO), identify five CFOs who you admire or who are well regarded in your industry. Further Reading. Marc Effron.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Everyone on the leadership team has a role to play in making this pivot. ” the response was “You don’t.”

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

MARCH 18, 2011

Prior to his academic career, he had been in the corporate world, holding a CFO position at a retailing and manufacturing company and working as the vice president and manager of the commercial lending division of a large bank. It showed him that Margaret was both thoughtful and serious about her career.

P&L 18

P&L Committee Career Case Study 18

Harvard Business Review

OCTOBER 26, 2016

Tasked with rethinking the bank’s retail approach, she’d rejected the traditional path of expanding the branches. The next day, back in Istanbul, Sena met with Ahmet Ozan, the company’s CFO. And as long as he’s still executing on your decisions, there’s no problem.” ” The Risks of Not Acting.

Case Study 8

Case Study CEO Banking Agility 8