Harvard Business Review

JULY 3, 2014

Then: commit to a process by which the potential leaders they consider will be honestly, consistently assessed against those criteria and a winner will emerge. Among the others was merchandising experience, which the heir apparent, like his mentor, had in spades. Why is the early narrowing of criteria so important?

CEO 8

CEO Six Sigma How To Apparel 8

Harvard Business Review

JANUARY 27, 2017

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. In reality, “handoffs” and transitions prove to be significant operational problems. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Strategy Driven

APRIL 4, 2014

Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise. Commitments to quality at all links in the chain. That is not a full-scope plan. 35% of employees steal from the company.

Budgeting 79

Budgeting Succession Consultative Crisis 79

Strategy Driven

JUNE 22, 2012

This is not written to take swipes at responsible branding, marketing and advertising. Branding is a sub-set of marketing, which is a sub-sub-set of corporate strategy. Cause-related marketing materials. My analysis: The stock market looks primarily at profits…one small part (1%) of the business picture.

Brand 50

Brand Analysis Advertising Software 50

In the CEO Afterlife

NOVEMBER 4, 2012

Everything that tumbled out of our heads and mouths was committed to paper. The creative industry operates largely by holding ‘creative’ people ransom to their own self-image, precarious sense of self-worth, and fragile – if occasionally out of control ego. Economically I probably helped shift some merchandise.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Harvard Business Review

MARCH 29, 2018

In study after study for over a decade, operations researchers have found that retailers understaff during peak hours. Retailers today invest millions of dollars on marketing campaigns to drive customers into stores but don’t invest in labor planning to ensure that traffic is converted into sales.

Retail 8

Retail Productivity Products Cost 8

Harvard Business Review

JUNE 26, 2017

If your culture and your brand are driven by the same purpose and values and if you weave them together into a single guiding force for your company, you will win the competitive battle for customers and employees, future-proof your business from failures and downturns, and produce an organization that operates with integrity and authenticity.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

FEBRUARY 3, 2015

We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. And the merchandising vice president had difficulty understanding why “product” was one of the categories we were discussing.

Brand 8

Brand Reis Objective Merchandising 8

Harvard Business Review

MAY 4, 2015

Here are a few examples: Gery (some of these are the individuals’ real names; others are pseudonyms) is an IT consultant, freelance writer, engineering technician, freelance marketing and PR consultant, and world-class bullwhip performer. ” They allow their work to evolve.

PR 8

PR Long-term Consultative Career 8