N2Growth Blog

OCTOBER 20, 2010

Self-Serving Nature : If a leader doesn’t understand the concept of “service above self&# they will not engender the trust, confidence, and loyalty of those they lead. Successful leaders focus on customer satisfaction and loyalty. They are active listeners, fluid thinkers, and know when to press-on and when to back-off.

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Blog Meyer Short-term Learning-by-Doing 420

N2Growth Blog

NOVEMBER 29, 2010

Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance. I personally dont feel bonuses work to promote a good work ethic. An idividual either has it or doesnt.

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Blog Metrics Brand CEO 318

Strategy Driven

DECEMBER 7, 2018

Therefore, our loyalty to the company rises, and we are more productive. Those vital employees in the business world might include the IT guy, the receptionist, the mailroom manager, the ethics adviser and the secretary to the Board of Directors. In the business world are those staff people who make us feel more like family.

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Rogers Henderson Mentor Learning-by-Doing 62

Strategy Driven

NOVEMBER 1, 2010

Public scandals like the BP oil spill and Goldman Sachs’ mortgage securities fraud compromised consumers’ trust in brands, and as a result, consumer loyalty was at an all-time low. The real test will be if brands can use these channels to forge deeper relationship with customers. Unlike competitors, Santander stayed out of U.S.

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Brand Globalization Banking Long-term 64

Strategy Driven

SEPTEMBER 10, 2012

To prove my point, here’s a portion of the question and answer interview I did: Jeffrey, everyone needs to increase sales, especially during this economic crisis. Authenticity is not a specific characteristic – it is derived from the ethical, honest, and consistent actions of your total words and deeds. Gitomer and Buy Gitomer.

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Globalization Mission Statement Human Capital Seminar 50

Strategy Driven

DECEMBER 2, 2016

The public is fickle and quick to jump on the newest flavor, without showing loyalty to the old ones, especially those who are truly original. Truth and ethics must be woven into how you conduct business. This too is your challenge to frame how they see you and your company. Fame is fleeting and artificial.

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Mentor Learning-by-Doing Open-book Career 50

Harvard Business Review

SEPTEMBER 12, 2016

I believe that this is due to the discrepancy in the two dominant approaches in rationalizing why corporations should be ethical. The company is there to make money, but it also tries to appear to meet the public expectation of acting ethically. I don’t blame them. That’s why the CSR activities often don’t ring true.

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Ethics Competitive Advantage Crisis Brand 8

Harvard Business Review

OCTOBER 7, 2014

The fans that the multi-billion dollar football machine depends on are suddenly having to defend their loyalty, and some are deciding they can’t. Sometimes the crisis is months, or even years, in the making – but when it explodes, it does so spectacularly. Crisis management Ethics Leadership'

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Company Crisis Crisis Management Video 13

N2Growth Blog

JUNE 17, 2010

The Ten Commandments and the Sermon on the Mount are all the ethical code anybody needs.&# - Harry S. Disagreement, at this state, stimulates me. But once a decision is made, the debate ends. Truman Please comment below sharing your thoughts and insights on what you believe defines great leadership.

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Definition Blog Leadership Covey 307

Harvard Business Review

JANUARY 12, 2017

I first encountered the term last year, in an intriguing interview with a CEO named Victor Ho, cofounder of a customer loyalty company that has raised more than $100 million in venture funding. ’” That’s precisely the know-it-all style of leadership that has led to so much crisis and disappointment.

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Schein McKinsey Venture Funding Customer Loyalty 8

Harvard Business Review

OCTOBER 24, 2011

In a world define by crisis, acts of generosity and reassurance take on outsized importance. But I've come to believe that a better way to respond to uncertainty is with small gestures that send big signals about what you care about and stand for. Nobody is opposed to a good bottom-line deal," I concluded at the time.

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Uncertainty Business Model Industry Airlines 15

N2Growth Blog

NOVEMBER 3, 2010

link] ATIG Mike, authenticity and transparency for better and ETHICAL business. For instance, there is a story of when General George Washington was dangerously close to losing the faith and loyalty of his officers at the close of the Revolutionary War. – I'd be interested in your thoughts. Thanks for the suggestion Dan.

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Influence Blog Leadership Video 301

Harvard Business Review

MAY 17, 2017

Admittedly, guilt culture showed little enthusiasm for criminally sanctioning executives involved in the 2008 banking crisis. financial crisis. billion transaction eventually led to Ireland’s financial crisis.) The fraudulent €7.2 Samsung has a long history of turning crises into opportunities.

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Reputation Crisis Loyalty Banking 8

N2Growth Blog

JANUARY 18, 2011

Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. link] Mike Myatt Thanks for the kind words and for sharing the link Geoff. link] Mike Myatt You’re most welcome Sir. link] Mike Myatt True words of wisdom Bert. Thanks for sharing Bert. Attitudes are ingrained into people.

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Leadership CEO Blog Learning-by-Doing 419

Eric Jacobson

AUGUST 11, 2010

How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? A big thank you to that group for this valuable list.

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Books Leadership Mentor Mission Statement 65

Great Leadership By Dan

MAY 29, 2014

the environmental crisis, increased individualism and value pluralism, digitization, demographic change and technological convergence. In the era of big collaboration, the ethicization of business, and the complexity that comes with globalization 2.0, the top should be a crowded place.

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Leadership Globalization Maturity Agility 244

Strategy Driven

MARCH 11, 2011

It demanded blind loyalty, hired ISTJ personality types for support and rewarded dogmatic sales types for trading deals. The way the California energy crisis was handled speaks to Enron’s disdain for media openness. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor.

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Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

NOVEMBER 8, 2017

The enduring loyalty of many U.S. Why has there been such lasting loyalty from this particular group — low-status white-collar workers and blue-collar workers with no college education? On a consistent basis, he also negatively referred to Muslims and refugees fleeing the Syrian crisis. What could explain these shifts?

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Class Morale Loyalty Reference 8