Lead Change Blog

FEBRUARY 17, 2016

We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. Strategy guru Gary Hamel wrote in the Harvard Business Review: “Corporations around the world are reaching the limits of incrementalism. ” Welcome to the era of growth through innovation.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

The Practical Leader

MAY 14, 2012

All the best intentions and resolutions to do better will have only minor effects if skills, strategies, processes, structures, practices, and systems are weak. “Sloganeering” and Internal Marketing. A great many organizations have fallen into internal marketing traps. line performers to improve.

Quality 49

Quality Six Sigma Deming System 49

Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. But Dr. Deming understood the damage targets cause. Edwards Deming, quotes in Profits Beyond Measure by H. Point 10 on W.

Deming 28

Deming System Incentives Short-term 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” See a classic discussion with Dr. Ackoff and Dr. Deming on the futility of trying to put together best parts/processes without an appreciation for the system. Edwards Deming, The New Economics.

Examples 28

Examples Deming Software System 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

Deming 28

Deming Christensen System Innovation 28

The Practical Leader

MAY 30, 2012

Apart from the high costs and squandered opportunity, a failed reorganization can leave an enterprise even worse off than it was before , with lost productivity, a weakened market position, and a disengaged workforce, among other impacts.” Clarify Roles and Responsibilities. Deploy the Right Leaders and Capabilities. .”

Restructuring 61

Restructuring Middle Management Deming Human Capital 61

Curious Cat

JANUARY 10, 2017

Aligning what is delivered with what is marketed is also important and something Southwest does well. Other airlines market as if they will provide what Singapore Airlines does and provides a miserable experience instead. His market is to provide great service to those customers willing to pay.

Airlines 40

Airlines Class Price System 40

Curious Cat

DECEMBER 1, 2016

Edwards Deming, so appreciating the importance of a systemic view is to be expected. Follow the links in this post to find more details on those management concepts, strategies, tools and tactics. As anyone reading this blog knows my beliefs build on the work of W. In those instances short term survivability needs to guide priorities.

System 40

System Deming Short-term Long-term 40

Strategy Driven

FEBRUARY 2, 2011

Edwards Deming. As a Corporate Strategist TM , Hank speaks and advises companies about growth strategies, visioning, planning, executive-leadership development, futurism and the Big Picture issues which profoundly affect the business climate. These qualities make it invaluable for the corporate and small business markets.

Drucker 62

Drucker Senge Strategic Planning Newsletter 62

Ask Atma

JANUARY 2, 2011

The elements of strategy.). And the Fundaments of managing by objectives : Cascading of organizational goals and objectives, (For example, a top level goal of increasing sales by 20% over a defined period may require a bottom level goal of increasing marketing effectiveness or marketing coverage in order to reach the sales set.).

Management 40

Management CRM Objective Human Resources 40

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Keep your company fighter-pilot agile in any turbulent or changing market.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Harvard Business Review

APRIL 22, 2015

It was given a big boost during the 1970s when the Experience Curve was lifted from the manufacturing floor and adopted as a strategy tool in the corporate board room. Edwards Deming , who introduced quality as a way of life for Japanese companies. Strategies for staying ahead. “Quality is free” became a mantra.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Strategy Driven

AUGUST 17, 2011

You cannot presume that packaging is simply a matter of clever design that helps your products fly off the shelves of a super market. The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

MARCH 29, 2013

He took a carmaker arguably within sight of going out of business in 1998 and led the creation of what Bill Holstein (writing in Strategy+Business ) describes as "a coherent mix of quality improvement, design, and marketing that gives Hyundai a clear advantage over its industry competitors."

Management 8

Management Leadership Deming Globalization 8

Harvard Business Review

MAY 6, 2014

Growth alternatives usually involve either launching new products or entering new markets, and these are activities where uncertainty is high. Innovation Strategy' Managers use cost-related data as an objective input for decision making, since they consider it both reliable and reasonably predictable.

Disruptive Innovation 11

Disruptive Innovation Levitt Innovation Tools 11

Harvard Business Review

MAY 17, 2017

Leapfrogging — using the lack of existing infrastructure as an opportunity to adopt the most advanced methods — has been a highly effective strategy for developing nations over the last few decades. Edwards Deming). This helps to prove their identity, cutting down on fraud and creating market efficiencies.

Marketing 8

Marketing Technology Banking Efficiency 8