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Master the PRIMES

Leading Blog

The Primes are 46 universal patterns of group behavior that show up every time people join up in groups to solve problems, drive change, and transform systems. Fixing involves corporate improvement programs like Activity Based Costing, Six Sigma and others.”These Marketing is inept (BELIEF).”.

Six Sigma 276
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We Need to Apply Quality Improvement Lessons to Safety

The Practical Leader

As I fine tune next week’s Leadership and Culture Development for Higher Health and Safety webcast presentation, I’ve been reflecting on the lessons learned from the quality movement and the widespread failure to apply those to workplace safety. “Sloganeering” and Internal Marketing.

Quality 49
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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

Ohno’s inventions became the foundation of the quality movement that swept the world starting in the 1970s and ’80s and evolved into what is today known as the Toyota Production System. The value generators in today’s economy are no longer factory workers but what we call coordination workers.

Ohno 50
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How Big Companies Beat Local Competition in Emerging Markets

Harvard Business Review

You might think that emerging country companies are more ready to address the needs of and win customers in other emerging markets. is expanding rapidly via acquisitions of Issue Group and Cosmetica Nacional in Latin America, while China's Huawei has a large direct presence in India's telecom market.

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Building Effective Teams in Emerging Markets

Harvard Business Review

Over a century the dabbas have developed a color and numerical code which allows them to deliver with such a low margin of error that Forbes magazine has awarded them a Six Sigma rating. Teams constituted in this way may not reach the same high degree of competence as groups hired individually from the market.

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A Technique to Bridge the Gap Between Marketing and IT

Harvard Business Review

Usually, people think of the systems they use as employees inside organizations — not customers. Here''s a familiar story: Marketing conducts research (" Big Data "! This classic breakdown between marketing and IT is being bridged at a few leading companies such as ING , the Netherlands bank. Analytics "!)

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What to Do When Each Department Uses Different Words to Describe the Same Thing

Harvard Business Review

” and the marketing team provides one answer, sales a second, and accounting a third. Each department trusts its own system, but when the task at hand requires that data be shared across silos, the company’s various systems simply do not talk to one and other. Then people misunderstand the data and make mistakes.