Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 8

Engineering CIO Disruptive Innovation Uncertainty 8

Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 8

Engineering CIO Disruptive Innovation Uncertainty 8

Harvard Business Review

DECEMBER 30, 2016

Surely this cheap, customer-centric, and data-driven innovation would impress the client. All the originally appealing simplicity vanished into uncertainty. To make customers measurably happier, optimization mattered less than innovation. Their optimization strengths had become innovation weakness.

Process 11

Process Competitive Advantage Outsourcing Supply Chain 11

Harvard Business Review

DECEMBER 14, 2011

Among the top performers on the 2011 World's Best Multinational Companies list are culturally-strong technology companies such as Microsoft, NetApp, SAS, and Google. Competitiveness, customer loyalty, innovation, and productivity — while critical to daily operations — trailed behind with each under 20 percent.

Company 16

Company Heskett Ryan Audience 16

Harvard Business Review

JULY 6, 2012

Second, they take a few basic ingredients — brand, marketing, technology, and service — and combine them in just the right ways over the course of five stages. App loyalty is strongly related to repeated use, acceptance of new features, and a highly effective interaction. Then they work hard to fill them.

Stage-Gate 13

Stage-Gate Airlines Brand Loyalty 13

Ask Atma

MAY 20, 2012

The benefit of this kind of team activity, is the opening of one’s mind, and shared creative stimulus, which fosters innovation. Fortitude – tolerance for stress, uncertainty, or chaos. Integrity – ability to inspire/engender trust and loyalty. These are just a few examples.

Team 52

Team How To Knowledge Management Self-aware 52

N2Growth Blog

JANUARY 18, 2011

The impact of her lack of leadership and management skills resulted in a tremendous amount of mistrust, uncertainty and poor moral. Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. A poor manager or supervisor is more than just an organizational problem. I Think Not.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

Joseph Lalonde

MARCH 14, 2018

He could have attributed their success to more advanced technology, better marketing, or thinking differently. This spiritual discipline has done more to help me in staying in ministry for the long haul… that and an occasional sabbatical away from technology and people to remember the call. his response was very telling.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

SEPTEMBER 18, 2013

After years of fantastic innovations that helped bring the automobile to the masses, Ford fell prey to the “anchoring” bias that leads people to make (or fail to make) new decisions by referencing their prior experiences. Managing uncertainty Strategic planning'

Creativity 8

Creativity Trends Uncertainty Strategic Planning 8

Harvard Business Review

DECEMBER 8, 2016

Despite the current uncertainty surrounding the fate of the Affordable Care Act (ACA), health care leaders must not let debates over access detract from what needs to happen regardless of the legislation’s fate: Their organizations must improve the value of care they deliver. Innovating for Value in Health Care. Insight Center.

Health Care 8

Health Care Quality Customer Loyalty Cost 8

Harvard Business Review

MARCH 26, 2015

Use risk data as an avenue for innovation. The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. Gauge and influence a customer’s “next best action.”

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

FEBRUARY 2, 2017

Certain changes can be forced into the system from on high, but the essential goodwill, commitment, and voter loyalty that political will is derived from cannot be commanded. In health care, competing for patients often involves offering access to top doctors, the latest technology, and state-of-the-art facilities, none of which are cheap.

Health Care 8

Health Care Politics Absenteeism Ryan 8