Tanveer Naseer

SEPTEMBER 6, 2016

That’s why the stories in this series remain timeless – it’s not about the technology, but about the characters and how they challenged one another to be more than the sum of their respective skill sets. Instead, his focus was on how to best serve his crew and their mission.

Leadership 100

Leadership Franchising Learning-by-Doing Uncertainty 100

Strategy Driven

AUGUST 20, 2012

It’s about how technology and your ability to see what is now will affect what is next. And with all of that, technology lifecycles are shorter. Management and Leadership Best Practice 1 – Open, Honest, Timely Communications during Times of Uncertainty. The picture I want to present to you is the BIG PICTURE of change.

Open-book 50

Open-book Customer Loyalty Seminar Books 50

Harvard Business Review

AUGUST 16, 2017

In the model described by Clayton Christensen, a new entrant offers substitute products using technology that is cheaper but initially inferior to products offered by mature incumbents. For one thing, it’s not clear what disruptive technology the company is offering.

Supply Chain 11

Supply Chain Automotive Disruptive Innovation Transportation 11

Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

This kind of uncertainty is a fact of life for many drivers. But Daimler Trucks North America (DTNA) is using the Internet of Things to resolve the uncertainty. It brings certainty to a situation where uncertainty can drive tension into the driver/manufacturer relationship. This kind of service is more than just convenience.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

DECEMBER 14, 2011

Among the top performers on the 2011 World's Best Multinational Companies list are culturally-strong technology companies such as Microsoft, NetApp, SAS, and Google. Competitiveness, customer loyalty, innovation, and productivity — while critical to daily operations — trailed behind with each under 20 percent.

Company 17

Company Heskett Ryan Audience 17

Harvard Business Review

JULY 6, 2012

Second, they take a few basic ingredients — brand, marketing, technology, and service — and combine them in just the right ways over the course of five stages. App loyalty is strongly related to repeated use, acceptance of new features, and a highly effective interaction. Then they work hard to fill them.

Stage-Gate 13

Stage-Gate Airlines Brand Loyalty 13

Harvard Business Review

MAY 13, 2013

Regardless of the prospective customers'' confident demeanor, on the inside they are experiencing fear, uncertainty, and doubt while making their selection. While customers inherently want to do what''s in the best interest of their company and to be good corporate citizens, the fundamental dynamic of corporate-employee loyalty has changed.

Stress 8

Stress Uncertainty Committee Loyalty 8

Harvard Business Review

APRIL 4, 2016

While the middle class has been eroded by currency depreciation and recession, the Russian consumer remains technologically savvy, interested in quality Western brands, and able to spend. And prior to the latest economic challenges, its middle class was estimated to account for as much as 60% of the total population.

Depreciation 8

Depreciation B2B Price Crisis 8

Harvard Business Review

NOVEMBER 10, 2015

Periods of change on a grand scale – crises, mergers and acquisitions, mass layoffs – can especially erode employee engagement, loyalty, and trust. To offer camaraderie and space to process uncertainty. Selected tools should support the immediate transition but also meet your company’s longer-term technology needs.

Media 8

Media Management CEO Uncertainty 8

Harvard Business Review

DECEMBER 30, 2016

All the originally appealing simplicity vanished into uncertainty. Instead of prioritizing process optimization around inventory management, UXes dedicated to cultivating loyalty, trial and ancillary services evolve. Would they defect to competitors? Might product bundles or incentives meaningfully shift demand and production flows?

Process 12

Process Competitive Advantage Outsourcing Supply Chain 12

Ask Atma

MAY 20, 2012

Fortitude – tolerance for stress, uncertainty, or chaos. Integrity – ability to inspire/engender trust and loyalty. If you mange organizational structure, technology, and expectations with conscious attention to the sharing of knowledge, a knowledge sharing environment will emerge easily.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

DECEMBER 17, 2014

To get everyone to agree on a realistic goal, we suggest picking a year far enough in the future that people feel safe discussing what needs to happen by that time but not so far away that uncertainty about technological or market developments would render a discussion meaningless.

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Deming Institute

MAY 18, 2015

Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. A supplier will show its best new technology to the automaker that treats them best. I do believe these types of studies can provide value, it is just the measures have large degrees of uncertainty. Instead, minimize total cost.

Long-term 28

Long-term Deming Cooper System 28

N2Growth Blog

JANUARY 18, 2011

The impact of her lack of leadership and management skills resulted in a tremendous amount of mistrust, uncertainty and poor moral. Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake. A poor manager or supervisor is more than just an organizational problem.

Leadership 419

Leadership CEO Blog Learning-by-Doing 419

Joseph Lalonde

MARCH 14, 2018

He could have attributed their success to more advanced technology, better marketing, or thinking differently. This spiritual discipline has done more to help me in staying in ministry for the long haul… that and an occasional sabbatical away from technology and people to remember the call. his response was very telling.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

SEPTEMBER 18, 2013

Megatrends, large social, economic, political, environmental or technological changes likely to have major impact across a wide range of areas, can be a very useful tool to help spark new possibilities. Managing uncertainty Strategic planning'

Creativity 8

Creativity Trends Uncertainty Strategic Planning 8

Harvard Business Review

MARCH 26, 2015

The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. Gauge and influence a customer’s “next best action.” Cross-pollinate your talent.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

DECEMBER 8, 2016

Despite the current uncertainty surrounding the fate of the Affordable Care Act (ACA), health care leaders must not let debates over access detract from what needs to happen regardless of the legislation’s fate: Their organizations must improve the value of care they deliver.

Health Care 8

Health Care Quality Customer Loyalty Cost 8

Harvard Business Review

JUNE 24, 2016

End the practice of awarding business on the basis of price tag alone; instead, try a long-term relationship based on established loyalty and trust. It may be cliché to say that technology is changing our businesses today at a rapid pace, but that doesn’t mean it’s not true. Institute on-the-job training.

Deming 11

Deming Management Senge Taylorism 11

Harvard Business Review

FEBRUARY 2, 2017

Certain changes can be forced into the system from on high, but the essential goodwill, commitment, and voter loyalty that political will is derived from cannot be commanded. In health care, competing for patients often involves offering access to top doctors, the latest technology, and state-of-the-art facilities, none of which are cheap.

Health Care 8

Health Care Politics Absenteeism Ryan 8