Harvard Business Review

MAY 13, 2014

Chief Marketing Officer Beth Comstock told me they looked to see how they could take this battery technology to new markets. After first targeting backup power for data centers, they settled on providing backup power for cell phone towers in countries with unreliable electrical grids, such as in Africa and India.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that people are helpless victims of powerful forces beyond their control.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

JUNE 2, 2016

Business history is full of examples of companies that grew remarkably fast – often aided by acquisitions – and became the darlings of the stock market, only to collapse after a period of high growth and corresponding pressure. I’ll bet that front and center is a powerful sense of community.”

Sports 8

Sports Management Competitive Advantage Mintzberg 8

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

SEPTEMBER 27, 2016

How a CEO spends his or her own time sends a powerful message about what matters to the business, but that doesn’t let them off the hook on the boring part of the job: They still must repeat that message over and over and over again. .” I’ve known some who laminate it to survive the 1,000 conversations they initiate.

CEO 8

CEO Class Chief Executive Officer Strategy 8

Strategy Driven

FEBRUARY 4, 2011

People are envious of the power, status and wealth of company heads. billion as the stock market plummeted, amid a crisis of investor confidence. We have been subjected to the second longest bear market in history, the longest being that of the Great Depression. The stock market is down 25%.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Chris Brady

MARCH 3, 2010

To compare the iPhone to any other phone is like comparing an airliner to a tricycle.   Because it is important to understand the power of a single consumer once you and/or your product have "thrilled" him. Every now and then a product or service comes along that thrills customers and captivates the market.

Travel 58

Travel Letter Productivity Products 58

Harvard Business Review

SEPTEMBER 12, 2011

Higher-ambition leaders are able to integrate multiple business disciplines (strategy, ethics, marketing, finance and so on) into a coherent, systemic approach for building a great company. For example, in finance courses students learn that profitability and return on assets is the measure of business success.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14

Harvard Business Review

JANUARY 9, 2015

And because Europe is the world’s largest single common market, all of this redounds very negatively to the global scene. What happens if next time it’s not a near-miss , but a direct hit of a commercial airliner by a Russian plane that turns its transponder off? Russia is your number two risk. First, the U.S.

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

MARCH 6, 2014

His answer is that in a news market overflowing with facts, facts by themselves go unsold; they require a story—and that story, he says mischievously, needs some kind of bias on the part of the author, “a pair of lenses that slide over reality and aim to bring it more clearly into focus.” Where should all this go in our minds?”.

Peer Review 8

Peer Review Review Industry Wilde 8

Harvard Business Review

NOVEMBER 1, 2017

Quite a few Americans seem to believe that powerful large businesses control the system and that regular people and small businesses are not getting a fair shake. We use market concentration as a proxy or a signal about whether a market is competitive. There are some significant measurement issues. Other laws do that.

Policies 8

Policies Airlines Politics Proposal 8