Steve Farber

SEPTEMBER 6, 2016

But now—what with texts, social media updates, instant messages, and the incessant vibrating and chiming of our mobile devices that deliver them—we are always connected. Clearly, employees, middle managers, and executives want face time (not FaceTime) with leadership—you just need to be there to give it to them. The results? •

Waterman 40

Waterman Middle Management CIO Media 40

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Value is becoming highly individuated.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

SEPTEMBER 14, 2016

The best ones are permeable membranes that transfer knowledge from the outside in: Steve Jobs recruited the Dean of Yale’s Business School to run Apple University, while Jeff Weiner recruited business coach and thought leader Fred Kofman to lead leadership development for LinkedIn. Ritz Carlton and Zappos follow a similar model.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

JULY 24, 2012

Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So When she was CIO at Motorola, for example, the company had public positions on things like use of mobile devices and public safety.

Reference 12

Reference CIO PR Learning-by-Doing 12

Harvard Business Review

AUGUST 15, 2013

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. million records).

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. IT may understand the underlying software, algorithms and digital media. Similarly, marketing loves the virality that social media and network effects facilitate.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

JULY 16, 2014

As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers. Just recently, InfoWorld magazine pointed out that CIOs have split into two groups: those who are driving value and those who are still trapped inside the data center. I’m not responsible for ‘just’ IT,” he says.

CIO 9

CIO Information Technology Forrester Technology 9

Harvard Business Review

APRIL 15, 2013

Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. Sure, an ample pile of dollars can be attributed to big spending on a few analog media channels, like Super Bowl ads, for example. Yesterday''s Linux hackers are now the chief architects and CIOs of the largest enterprises.

CIO 8

CIO Marketing CRM Information Technology 8

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Take over responsibility and leadership. Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"?

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

MAY 22, 2013

One predictable result of this activity has been increasing demand from marketing and sales leaders to find more such advocates to showcase, in some cases creating a "beast that needs to be fed" similar to what you see in traditional media channels — like sports or the entertainment industry — that experience rapid growth in popularity.

PR 8

PR CIO Reference How To 8

Harvard Business Review

JULY 17, 2017

Some industries, like photography and media, were impacted earlier. It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. Others, like financial services, are only now experiencing this change in earnest.

Industry 10

Industry Short-term Planning Long-term 10

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent. At P&G, then-CEO Bob McDonald was asked to leave by his board, as was Ford CEO Mark Fields.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

DECEMBER 5, 2016

You can’t read the pages of the mainstream or business media without being impressed by the opportunity. Every CIO I meet tells me that they are excited at the potential of analytics for their business. Yet, although the power of analytics is common currency, it’s spoken of far more often than it’s practiced.

Competitive Advantage 8

Competitive Advantage Software CIO Analysis 8

Harvard Business Review

APRIL 16, 2013

If the answers are inconsistent, or don''t reflect leadership''s intended positioning strategy, that can indicate one of two issues. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. What distinct value do its customers or clients get from it?

Bottom-up 8

Bottom-up Press Release Sample CIO 8

Harvard Business Review

JULY 20, 2012

In just a few years, social media has come to dominate many of our personal communications. Most organizations, however, still view social media as a threat to productivity, intellectual capital, security, privacy, management authority, or regulatory compliance. We collaborate daily, sometimes productively, sometimes not.

Media 16

Media Organization Intellectual Capital CIO 16