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“Competitive Intelligence” Shouldn’t Just Be About Your Competitors

Harvard Business Review

For the next year, Jessica Eliasi, then the director of Competitive Intelligence at Mars Chocolate, travelled the world running “competitive simulation” games with local market teams from Russia to Mexico to Turkey to England. These cause more damage to the discipline than if management was simply ignorant.

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How Competitive Intelligence Rules Encourage Cheating

Harvard Business Review

Yet when it comes to lower-level employees responsible for gathering competitive intelligence, those same lawyers impose Draconian rules that prevent employees from speaking with a competitor directly, or even engaging a third party to speak with a competitor on their behalf.

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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

The second requirement is to anticipate response to your competitive moves so that they are not derailed by unexpected reactions. This “island mentality” is surprisingly prevalent among talented, seasoned managers. Instead, management implicitly assumes the information is being used, and used optimally.

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Keeping Tabs on the Competition as a Start-Up

Harvard Business Review

Big companies have it easy when it comes to gathering and utilizing competitive intelligence. To make this data useful, designate someone at the company to take control of competitive intelligence. If you make competitive intelligence everyone’s responsibility, it will be forgotten. Note the geography.

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Are Apple’s Patent Wars a Marketing Strategy?

Harvard Business Review

Often, managers think about patent litigation as a “narrow” strategy to protect a particular technology against a specific infringer. Plenty of management books describe patent litigation in such a narrow way: you file a suit to recover damages from someone who is copying you. So why has Apple not sued Google?

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Get More from Your Event Spending

Harvard Business Review

Technology to do this exists, and it has implications for what managers can do before, during, and after the events they sponsor or attend. No technology can help managers who are unable or unwilling to set goals. At the event, new technologies provide cost-reduction and revenue opportunities for all stakeholders.

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How to Get More Value Out of Your Data Analysts

Harvard Business Review

You’re in luck if your CEO, executive team, and general managers across the business are all accomplished analytical amateurs. business managers and professionals) is to have them work directly with analytics professionals on both analytics projects and simply meeting their own information needs.

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