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4 Ways to a Better Bottom Line

Lead Change Blog

You may have employees working globally, doing business with people from other regions or countries, or you might be relocating executives across cultures. A global mindset is a critical skill parallel to legal, marketing, sales, or strategy. The face of business has changed. The fact is, global business is the new norm.

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Reskilling the Future of Work

HR Digest

Not all of this is news to chief executives and other business leaders. In a recent McKinsey Global Survey on the future of workforce needs, nearly nine in ten executives and managers say their organizations either face skills gap already or expect gaps to develop within the next five years.

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Influencers Wanted

Coaching Tip

The influencers reap benefits, too: more money, promotions and opportunities to rub shoulders with top executives. Executives say the influencers are sometimes already in jobs that reflect their skills—such as a project manager who works with several departments. The result is often mapped out as a spider web of connections.

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High-Trust Teams

Coaching Tip

In short, trust is a form of social capital that enhances performance between individuals, within and among groups, and in larger collectives, like organizations, institutions and nations. Research has linked the virtues and benefits of trust to economic prosperity, societal stability, and even human survival.

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Building Customer Communities Is the Key to Creating Value

Harvard Business Review

As I described in my last post , your prospective customers and buyers increasingly learn about you from their peers — including your current customers — while tending more and more to ignore traditional sales and marketing communications from corporate. This is an area of tremendous creativity.

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3 Things the Most Creative Leaders Do

Harvard Business Review

The free-flowing exchange, in which employees, partners, and collaborators gain social capital through their creative input, has helped propel growth. Many years ago, Jim Hackett, then CEO of Steelcase — a long-time IDEO strategic partner — wanted to get his top executives to move to open workspaces. Further Reading.

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How to Survive a Company Scandal You Had Nothing to Do With

Harvard Business Review

Develop strong external networks. An extensive network and other types of social capital can help mitigate the effects of organizational stigma. A stigmatized manager can appear less of a risk in the job market if there are multiple credible arbiters to vouch for his or her integrity.