Harvard Business Review

AUGUST 24, 2012

Given the growing importance of data to every aspect of their business, they know they must develop an understanding of the costs of poor data quality, shortcomings in the methodology notwithstanding. First, develop a keen eye for non-value-added work. Of course, true leaders know this is no excuse. Customer billing is a great example.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

MAY 22, 2017

And that is part and parcel of professional life. Case Study #1: Develop an understanding of your customer’s needs, and show empathic concern. Before he developed his pitch, Damian did his research. “I needed to get a sense of the broader macroeconomic environment George was operating in,” he says.

Skills 21

Skills How To Brainstorming Case Study 21

Harvard Business Review

APRIL 29, 2015

MedStar operated nine hospitals, but realized that its long-held objective of increasing revenue and profits at those venues was unsustainable, given the outcries over runaway medical costs. Doing that required developing a new business model in which MedStar would get paid to keep patients well. Insight Center. Sponsored by Accenture.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

OCTOBER 15, 2014

Acquisitions are part and parcel of a transformation. While M&A transactions absorb much of senior management’s attention and attract great interest from financial analysts and the business press, the company’s operational performance will ultimately make or break the transformation. Go for the occasional mega-acquisition.

Company 11

Company Chemicals Short-term How To 11

Harvard Business Review

MAY 2, 2016

Steve Jobs, a regular meditator, made use of mindfulness practice to challenge operating assumptions at Apple and to enhance creative insight in planning. Google’s Chade-Meng Tan , has developed dozens of such workplace meditation modules that could fit neatly into planning retreats. It can’t hurt.

Strategy 8

Strategy Goleman Strategic Planning Parcell 8

Harvard Business Review

SEPTEMBER 10, 2015

What would new product development executives or project managers in the R&D lab tell you are the organizational dynamics that ice their best ideas? The other approach, a skunkworks, can develop ideas that may require their own distribution channels, or compete with products that the company already sells. Start with a survey.

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

FEBRUARY 3, 2015

By managing the three key properties of networks that either propel you forward or hold you back—breadth, connectivity, and dynamism—you can develop a stronger network and use it as an essential leadership tool. The result was that their ideas were not developed. The good news is that you can change that.

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

FEBRUARY 16, 2011

They not only grow their current business but simultaneously develop the next one that, ultimately, will enable a graceful transition from the first. We fully expect that the 2-in-1 mentality — and accompanying capabilities — will become part and parcel of what distinguishes the most successful leaders of tomorrow.

Parcell 12

Parcell CEO Airlines Trends 12

Harvard Business Review

NOVEMBER 15, 2016

Postal services are becoming fulfilment platforms, taxis are delivering parcels and food, recipe box companies are eating the lunch of restaurants and grocery retailers, and so on. We are also developing a humanoid robot to help maintain these facilities and, maybe one day, to even help automate their construction.

Retail 8

Retail Technology Content Chief Technology Officer 8