Become a generative listener
SEPTEMBER 26, 2017
There is a kind of non-listening that goes on in our society and organizations that is distracted and disjointed, and often marked by interruptions. This non-listening doesn’t focus on the person speaking. Rather, the listeners try their hardest to get their ideas into the conversation. If you’ve experienced this, you know how frustrated you can be both as someone trying to be heard, as well as the listener who is trying to stay focused. Many of us don’t know how to listen, or don’t care.