The Recovering Engineer

JUNE 7, 2010

And, this business problem is probably costing you more than you first realize when you consider the salaries of the involved employees, the value of work that is not being done, the cost of poor decision quality, the impact of poor information flow, etc. Unresolved conflict gets expensive very quickly. Get updates in an RSS reader.

Engineering 270

Engineering Self-aware Video FAQ 270

Strategy Driven

JANUARY 12, 2024

Efficient workflows help you maintain consistent work quality, reduce waste, and maximize profits. Offering self-serve options such as frequently updated FAQs, chatbots, and 24/7 support is one way to elevate the customer experience. Streamlining business processes is a critical component of any enterprise.

Finance 110

Finance Technology BPM Company 110

The Recovering Engineer

FEBRUARY 27, 2010

There are parts of the problem that aren’t addressed by the health care bills under consideration (most egregiously the ridiculous prices charged for pharmaceuticals), but all of the parts being addressed are parts of the problem, while the quality of care itself frankly isn’t. I appreciate your time investment in this discussion.

Health Care 102

Health Care Engineering System Politics 102

The Recovering Engineer

FEBRUARY 27, 2010

There are parts of the problem that aren’t addressed by the health care bills under consideration (most egregiously the ridiculous prices charged for pharmaceuticals), but all of the parts being addressed are parts of the problem, while the quality of care itself frankly isn’t. I appreciate your time investment in this discussion.

Health Care 102

Health Care Engineering System Politics 102

Harvard Business Review

MAY 9, 2018

Choose quality over quantity, even if it means meeting fewer people. If you can only network a few hours week, choose a few high-quality, high-potential opportunities instead of spreading yourself too thin. Networking is often seen as a quantity game: The bigger your network is, the better off you are.

How To 8

How To Long-term Entrepreneur Energy 8

Harvard Business Review

JANUARY 14, 2014

A documentation network will help service this market with product reviews, FAQs, easter eggs , and hacks, dividing the new product landscape between producers and support services. Such platforms may also come with crowd-sourced ratings systems for products linked to the hardware.

FAQ 9

FAQ PR Productivity Products 9

Harvard Business Review

MARCH 23, 2016

Tara was a talented senior editor known for her innovative ideas and quality work. Here is a guide/FAQ that might help.” Recently, however, she’d become the team bottleneck: Tasks went into her office and never came out. After three warnings she was put on probation. Stumped, her boss called me in to see if I could help.

Team 8

Team Delegation FAQ Project 8

Harvard Business Review

DECEMBER 6, 2013

One solution is creating a rich, updated knowledge base like Google’s FAQs that can help streamline support issues by helping customers help themselves. Quality starts at “conformance” and “zero defects”, and settles at “exceeding expectations.” Successful businesses invest in scalable support channels right from the start.

Insurance 9

Insurance Maturity FAQ Media 9

Harvard Business Review

SEPTEMBER 11, 2017

Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Team leads can help you further scale managers by taking on the bulk of mentoring, coaching, and quality assurance.

Metrics 14

Metrics Engineering Efficiency Learning-by-Doing 14

Strategy Driven

NOVEMBER 8, 2018

Experienced digital marketers will be the first people to tell you about the importance of high-quality content on your website, as it can serve as a superb source of web traffic, which can consequently result in more leads. While FAQs can be an effective way to answer a potential customer’s questions, it lacks the personal touch.

Power 58

Power FAQ Brand Content 58

Strategy Driven

AUGUST 31, 2018

All this is controlled by the quality of web design you employ. An excellent place to start if you’re thinking about upping your content output is to post an FAQ-style list of questions and answers. This way, you’re tapping into the mass of questions asked on Google every day.

How To 50

How To Media Content Advertising 50

Women on Business

JANUARY 13, 2011

Through the camaraderie and information generated through the site, the realtor finds clients who are happy to work with her because of the quality and honesty of her information. 1) Focus on the quality of your content. How do you make the most of your own website and internet presences? 2) Always add a contact form.

Press Release 145

Press Release Discount Content Directory 145