Harvard Business Review

OCTOBER 11, 2018

If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. These numbers exclude the millions more who are under insured — people with high deductibles, high copays, and benefit caps that leave them very exposed if they fall seriously ill and are hospitalized.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

FEBRUARY 15, 2017

A new survey conducted by my team at Fractl found that, after health insurance, employees place the highest value on benefits that are relatively low-cost to employers, such as flexible hours, more paid vacation time, and work-from-home options. But what should a business do if it can’t afford Google-sized benefits?

Insurance 15

Insurance Policies Survey Bond 15

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. Would our health insurance programs include their doctors and hospitals?

Management 12

Management IPO Diversity Long-term 12

Harvard Business Review

AUGUST 16, 2013

Recent, well-documented examples include Progressive Insurance''s use of predictive modeling in the property and casualty insurance space and the many industrial manufacturing companies that are generating almost all their margin and profit from after-sale, value-added services based on information generated by embedded sensors.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

DECEMBER 21, 2011

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. Lowe's also tries to assess the "people change" needs that will be required in future operational improvement initiatives — as much as three years out.

Six Sigma 14

Six Sigma Skills Team Compliance 14

Strategy Driven

DECEMBER 2, 2019

It has to be the responsibility of every single department: human resources, training, marketing, support, sales, IT, finance, operations and, most importantly, leadership. It’s clear that developing a customer-obsessed organization extends well beyond your customer service team.

Company 70

Company P&L Bottom-up Advertising 70

Harvard Business Review

DECEMBER 13, 2013

Professionals from the banking, finance, investing, and accounting worlds. Like any industry, the medical cannabis sector needs everything from lawyers and accountants to human resources professionals, insurance specialists, and consultants. And more are joining every day. State and local regulations change constantly.

Industry 11

Industry Retail Banking Brand 11

Harvard Business Review

AUGUST 5, 2014

Digital has removed barriers across sectors, even in old-line businesses known for “sticky” products, such as telecom and insurance. Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done.

P&L 12

P&L Banking Marketing Call Center 12

Harvard Business Review

MARCH 16, 2011

For example, at Kenya Women Finance Trust , we were intrigued to hear about the "marriage counseling" its human resources department offers to the newlyweds among its women employees. One result was the innovative supplemental health insurance product MFW launched in April 2010.

Microfinance 14

Microfinance Diversity Banking Entrepreneur 14

N2Growth Blog

JUNE 21, 2021

Throughout my professional career, I have navigated multiple industry segments from professional services to consumer goods and served a decade+ stint in the insurance sector. It shouldn’t matter if you are in the finance department or leading the marketing team. Visit the “trenches!”

Team 371

Team Insurance Human Resources Strategy 371

Harvard Business Review

OCTOBER 24, 2014

Finance teams, which are not known for their flexibility to begin with, often have trouble changing their traditional planning, budgeting, and forecasting processes to accommodate radically new IoT business models. Operations. When product-based companies add services and connectivity, operational requirements increase.

Productivity 9

Productivity Products Company Engineering 9

Harvard Business Review

NOVEMBER 10, 2017

Intense pressure from the $719 billion Medicare program on the finances of U.S. Hospitals’ Medicare Losses Dwarf Medicaid Losses,” hospitals have been losing nearly three times as much caring for Medicare patients as they have caring for their Medicaid patients, traditionally the worst paid-for insured-patient group.

Cost 8

Cost Consensus Budgeting System 8