Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

NOVEMBER 20, 2013

That policy did not come from the marketing department, even though it is prominently advertised today. It came from one patient who sought an appointment, was given one in two weeks, and ended up in the emergency department that night. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Social Capital 8

Social Capital Health Care Cooper Storytelling 8

Harvard Business Review

OCTOBER 11, 2013

More work is needed to achieve the drastic change in market forces that is necessary to create a sustainable health care system. We believe that fragmentation and variability in care may best be addressed by creating tools to share knowledge than can be used by providers as they care for patients in their own communities.

Health Care 8

Health Care Mayo Insurance Quality 8

Harvard Business Review

SEPTEMBER 20, 2013

For example, a product evaluating nonprofit organizations may be highly useful to a wealth manager seeking to help his client to select a charity as part of a value-added tax efficiency service. Frame up realistic aspirations for monetization. Execution Knowledge management'

Execution 8

Execution Metrics Content Christensen 8

Harvard Business Review

OCTOBER 4, 2018

Once I completed the first course on machine learning, I continued with two specialized follow-up courses on Deep Learning and another course focusing on Convolutional Neural Networks, which are most commonly applied to analyzing visual imagery. Setting up a data lake is pure IT work. Scaling Your Team’s Data Skills.

Learning-by-Doing 8

Learning-by-Doing System Course Outsourcing 8

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. Unfortunately, the follow-through never transpired after the media coverage died down. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. Body of Knowledge.

Crisis Management 80

Crisis Management Crisis Risk Management Budgeting 80

Harvard Business Review

NOVEMBER 30, 2010

Apparently that request was immediately opposed by the United Federation of Teachers (setting up an all-too-familiar tussle between the union and then schools chief Joel Klein). If we hope for better management of large-scale endeavors, our models will have to look beyond what it takes to inform individual, or even organizational, moves.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 4, 2013

In our experience, however, successful organizations tend not to over think all the details and instead just roll up sleeves and get to work. Since data often lives in systems managed by various functions, bring the necessary operations, IT, in-store sales, and marketing people together to identify the touchpoints.

Call Center 8

Call Center Banking Analysis Knowledge Management 8

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 107

Supply Chain Loyalty Content Efficiency 107

Harvard Business Review

JANUARY 23, 2014

Lean innovation is being embraced by everyone — from the smallest start-ups to the largest global organizations. The resulting new products are often too expensive, too complicated, too different from what customers want, and too late to market. And when the learnings are captured in a knowledge management system, revenue jumps again.

Innovation 8

Innovation Six Sigma Productivity Products 8

Harvard Business Review

NOVEMBER 5, 2012

For example, in the fields of hepatitis and cirrhosis — medical fields related to diseases of the liver — researchers have found that half of the knowledge was overturned in about 45 years. And some will change often, such as the number the stock market closed at yesterday. This is a problem. This is a problem.

Hedge 16

Hedge Advertising Finance Information 16