How Eastern Bank Shifted Its Strategy to Compete with Online Lenders
Harvard Business Review
AUGUST 23, 2023
How one 200-year-old regional bank in the U.S. used intrapreneurship to compete with online lenders.
Harvard Business Review
AUGUST 23, 2023
How one 200-year-old regional bank in the U.S. used intrapreneurship to compete with online lenders.
Lead Change Blog
JUNE 25, 2020
A recent conversation with a community bank CEO focused on his vision for the company. Logic tells us we can manage cause, but only measure effect. Shifting to cause-based analysis of results positions leaders to laser-target interventions – coaching, guiding, managing or taking direct action – to change the trajectory of outcomes.
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Harvard Business Review
MAY 16, 2016
How well does your organization support the achievement of your business strategy? “Organization,” as we’re using it here, includes all of the required capabilities, resources (including human), and management systems necessary to implement your strategy. The fall can come quickly.
Harvard Business Review
AUGUST 21, 2013
ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. This trend toward ever more critical reliance on IT is not only transforming the idea and practice of corporate IT, but has disruptive operational implications for every manager. Similar waves of innovative applications of technology (e.g.,
Harvard Business Review
NOVEMBER 22, 2017
How do banks switch customer relationships from branch offices to mobile phone screens? For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. sweetvenom/Getty Images. Yet change they must.
Harvard Business Review
MAY 14, 2014
One of your better managers comes to you with the idea of setting up an internet bank. For the Pru, internet banking proved not to be a high margin industry and although it did successfully launch an internet bank, it has not had a good return on its investment. When Innovation Is Strategy.
Harvard Business Review
OCTOBER 10, 2017
Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. They couldn’t adapt to improve their work.
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