Harvard Business Review

MAY 17, 2018

And so a transformation is a system of systems, all made up of the most complex system of all — people. In one example, a people analytics team at a global CPG company was enlisted to help optimize a financial process that took place monthly in every country subsidiary around the world.

Process 15

Process Strategy Benchmarking Storytelling 15

Strategy Driven

FEBRUARY 6, 2015

It is a mindset that permeates organizations from top-down as well as bottom-up. That means doing things correctly the first time, without wasting counter-productive time in cleaning up mistakes. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Access to global markets.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

NOVEMBER 30, 2017

A few outlier industries (notably pharmaceuticals, medical devices, and computers) prop up the sector’s aggregate performance; most others have experienced flat growth or outright declines in real GDP over the past two decades. As a group, the largest U.S. In some instances, the end results were firm closures and lost jobs.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

APRIL 6, 2015

What follows is an edited version of my conversation with Michael Distefano, Senior Vice President and Chief Marketing Officer, and Dana Landis, Vice President of Global Talent Assessment & Analytics. We take that input from the client, and combine with a deep catalogue of benchmarks. Landis : One example is conscientiousness.

Execution 8

Execution CFO Self-aware Benchmarking 8

Harvard Business Review

FEBRUARY 19, 2018

Google has led off the new year by blocking websites that mask their country of origin from showing up on Google News. those who call up a car on a ride-sharing app, check news on social media or pay for an online transaction) and guarantors (e.g. We refer to these parties, respectively, as givers (e.g. Trust Surplus vs Trust Deficit.

Survey 9

Survey Environment Technology Comparison 9

Harvard Business Review

NOVEMBER 25, 2013

In our experience, companies that adopt this marketing analytics approach can unlock 10–20 percent of their marketing budget to either reinvest in marketing or return to the bottom line. To date, however, the reality of marketing analytics has fallen short of the promise.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

JUNE 13, 2012

If you've ever had anything to do with business initiatives among the world's poor — the so-called bottom of the economic pyramid — you've no doubt heard the advice that enterprises in this space need to aim for low prices, low profit margins, and high sales volumes. It's more than just conventional wisdom.

Microfinance 13

Microfinance Prahalad Bottom-up Banking 13

Harvard Business Review

FEBRUARY 28, 2018

For one thing, political rhetoric has created public tumult about the drivers of middle-class decline: globalization, technology, and immigration’s impact on U.S. To continue to improve, we need benchmarking of employer-reported public data to help identify corporate leaders in diversity. So why has change been so slow?

Diversity 9

Diversity Analysis Metrics Benchmarking 9

Harvard Business Review

JUNE 7, 2012

After reminding his readers of the triple bottom line concept I introduced back in 1994, he pondered the possibility of aiming for "zero hunger," "zero stunting of children," and "zero food waste.") This makes it almost impossible to benchmark their performance. And then there's the language itself.

Benchmarking 14

Benchmarking Bottom-up Industry Long-term 14

Harvard Business Review

NOVEMBER 18, 2015

The quality and professionalism of referrals aren’t just great for its bottom line, they have a hugely positive impact on firm morale. A network security geek went from a global bank to a Beltway bandit start-up. He sends over four or five excellent people every year. … We’re grateful.”

McKinsey 8

McKinsey Banking Reference Human Capital 8

Harvard Business Review

JUNE 7, 2012

After reminding his readers of the triple bottom line concept I introduced back in 1994, he pondered the possibility of aiming for "zero hunger," "zero stunting of children," and "zero food waste.") This makes it almost impossible to benchmark their performance. And then there's the language itself.

Benchmarking 9

Benchmarking Bottom-up Industry Long-term 9

Harvard Business Review

FEBRUARY 7, 2011

Foreign subsidiaries can expect local sales to fall and distribution channels to come to a halt, with depressing consequences for the bottom line. percent in every future year to make up for the short-term losses. Disruption to supply chains will mean reduced output and shortages will send prices soaring.

NPV 12

NPV Short-term Discount Politics 12

Harvard Business Review

APRIL 11, 2013

The youngest uncle, who took a casual approach to his job as vice president, was opposed to my father''s getting the job — he worried he would shake things up. I can''t remember who came up with that phrase, but he loved the poetry of it. The businesses would have to be sold at rock-bottom prices. I laughed at that one.

Case Study 8

Case Study CEO Chief Operating Officer Real Estate 8

Strategy Driven

APRIL 17, 2015

Others will remain stuck in frames of mind that set themselves up for the next round of defeat or, at best, partial-success. Setting one’s self up for failure. Failure to benchmark results and accomplishments. That all people who grew up in the south are racist. Refusal to hear what is said. Stubbornness.

Self-aware 50

Self-aware System Learning-by-Doing Bottom-up 50

Harvard Business Review

JUNE 25, 2018

With this in mind, I’m volunteering to carry out a management concept recall: with 2019 marking the 25th anniversary of the “triple bottom line,” a term I coined in 1994, I propose a strategic recall to do some fine tuning. It is time to either step up — or to get out of the way. So why recall it now?

TBL 10

TBL Bottom-up Long-term Early Adopters 10

Harvard Business Review

MAY 12, 2015

Benchmarking and adopting best practices (a veiled reference to everyone’s favorite punching bag, In Search of Excellence ). But that just shrinks the pie as, in the rush to the bottom, profitability declines for the entire industry.

Strategy 8

Strategy Porter Blue Ocean Strategy Luehrman 8

Harvard Business Review

APRIL 27, 2015

The least charitable explana­tion for this oversight is that despite evidence to the contrary, many senior managers still assume that a few genetically blessed souls are innately crea­tive, while the rest can’t come up with anything more exciting than suggestions for the cafeteria menu. Comprehensive innovation metrics.

Innovation 8

Innovation Company Engineering Supply Chain 8