The Practical Leader

OCTOBER 26, 2022

” The Theory X leaders at the retreat had trouble seeing the disconnect between endorsing HR’s plans for engagement focus groups and gathering input; with their inclination to mandate office facetime. But the executives were in favor of HR developing a talent management and engagement strategy. ” OK, Boomers.

Policies 59

Policies Morale Report Survey 59

Harvard Business Review

DECEMBER 18, 2017

Corporations often approach ethics as an individual problem, designing oversight systems to identify the “bad apples” before they can turn the organization into a “rotten barrel.” Groups are more than the sum of their parts; we know we act differently when we’re on a team (or in a mob).

Ethics 11

Ethics Organization Incentives Long-term 11

Lead Change Blog

APRIL 18, 2016

Create an on-going virtual customer focus group focused on policies, procedures and practices. Clearly there are circumstances where rules are crucial to safety, ethics and fairness. Like TD Bank, make busting customer-restricting bureaucracy more valued than protecting those “sacred cows” long in need of slaughtering.

Policies 150

Policies Follow-up Banking Bureaucracy 150

Skip Prichard

JUNE 22, 2020

With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. He helps companies build strong sustained revenue growth through by developing energizing office cultures. 6 Culture Myths. Would you briefly touch on them?

How To 107

How To Middle Management Reputation Short-term 107

Ron Edmondson

JUNE 15, 2011

Also, get out of the office and get into stores and online to understand the focus of merchandising and promotions. We conduct focus groups and surveys to gain insight into the key decision drivers as well as candid feedback on product and pricing. The message is work ethic counts. Lastly, ask the consumer.

CEO 54

CEO Chief Executive Officer Learning-by-Doing Delegation 54

Harvard Business Review

SEPTEMBER 15, 2014

Members of a community — as opposed to a simple network — expect relationships within the group to continue, and they even hold one another accountable for effort and performance. When networks develop into communities, the results can be powerful.

Gilbert 9

Gilbert Participative Cooper Network Economy 9

Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Barratt Developments. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% American Express.

Tourism 8

Tourism Telecommunications Automotive Company 8

Strategy Driven

JUNE 7, 2013

Business development. ’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Ethics cannot be edicted from afar. The Big Picture of Business – Developing The Talent for Business to Succeed.

Franchising 65

Franchising Budgeting Pryor Consultative 65