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Health Care Providers Can Use Design Thinking to Improve Patient Experiences

Harvard Business Review

In an effort to better understand the problem at hand, the administrator tried to put herself in Mary’s shoes, and asked about her experience: Was there an issue with transportation? For starters, her painful physical condition required her to arrange door-to-door assistance and special transportation. Each year approximately 3.6

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Task Shifting Could Help Lower Costs in U.S. Health Care

Harvard Business Review

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. The task shifting logic also applies to health care. health care. Reverse Innovation in Health Care: How to Make Value-Based Delivery Work.

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Transforming Health Care Takes Continuity and Consistency

Harvard Business Review

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. Leading Change in Health Care. Insight Center.

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U.S. Health Care Is on the Cusp of Bundled Payments

Harvard Business Review

In doing so, suggested Jerry Solon, PhD, of the University of Pittsburgh, it is possible to start making real inferences about the inputs (health care services) that generate an output (treating a patient). health care. The second and less obvious reason is the state of the wiring of all health care transactions.

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Expanding the Reach of Primary Care in Developing Countries

Harvard Business Review

While advances in health care in the developed world often emphasize new technologies, in developing lower- and middle-income countries simply expanding the reach of basic primary care services is crucial to improving health. The Leading Edge of Health Care. Insight Center. Sponsored by Optum.

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How to Prepare Yourself for the Executive Chair

Strategy Driven

As organizations expand and grow, the skills that led to success often won’t sustain further development in a more complex, high-stakes environment. If you don’t hold a finance or operations position, consider cross training. She is an expert on setting strategy, planning succession, and developing talent.

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What Harvey Is Teaching the Health Care Sector About Managing Disasters

Harvard Business Review

When any one of these medical contact points closed, patients did not know where to go for their routine, ongoing health needs. Consequently, many people developed complications from uncontrolled diabetes, heart disease, and other chronic conditions. (About 40% of dialysis centers in the area closed.)