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What HR Has Learned From Marketing

The Horizons Tracker

In the first phase, they highlight how companies were focused on process improvement via approaches such as Six Sigma and Total Quality Management. This phase then evolved into a more complete focus on the satisfaction of customers, with various tools and models developed to ensure this happened.

Marketing 110
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Impressive Skills to Put on a Resume

HR Digest

Technological savviness. Six Sigma techniques. B2B Marketing. Negotiation . Innovation . Proposal writing . Task delegation . People management . Dealing with stress. Porter’s Five Forces. Data analysis. Web analytics. A/B Testing. Best Resume Tips. So you’re ready to write the resume of your dreams.

Skills 111
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1:1 Executive Coaching Program – Now Open for Enrollment

Six Disciplines

Unlike most strategic planning models/frameworks that can be daunting, the Six Disciplines methodology is practical and pragmatic. Feliciano, Senior Managing Consultant / Strategy & Change Consultant, Lean Six Sigma Master Black Belt at IBM Global Business Services - Strategy & Change. ” ~ D.

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Why Your Customers Hate You and How to Fix It

Skip Prichard

They tend to think of innovation as a shiny new product or service that incorporates a major advance in technology—something like the Model T or the iPhone. Because it takes an enormous amount of money to find a truly revolutionary technology or product. Bringing a new prescription drug to market, for example, now costs nearly $2.6

How To 76
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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. To keep his workers thinking and engaged, Ohno developed a new way for them to think about waste – where ‘waste’ is not a thing but an assessment or an interpretation.

Ohno 50
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How Big Companies Beat Local Competition in Emerging Markets

Harvard Business Review

You might think that emerging country companies are more ready to address the needs of and win customers in other emerging markets. is expanding rapidly via acquisitions of Issue Group and Cosmetica Nacional in Latin America, while China's Huawei has a large direct presence in India's telecom market.

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Put HR Skills on Your Performance Improvement Team

Harvard Business Review

My team would have people with deep functional knowledge and skills (strategy, sales, marketing, finance, and information technology) to align surrounding processes. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".