Wed.Apr 05, 2023

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Engaged Employees Create Better Customer Experiences

Harvard Business Review

Companies should find ways to connect employees and customers regardless of whether “customer service” is in their job description.

Company 19
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What’s the Difference? Is It Fake News or Misinformation?

Leading in Context

By Linda Fisher Thornton Most people are concerned about how much information that is "out there" isn't true. And UPenn found that "misinformation works much more easily than the efforts to undo it. Their data revealed that misinformation is almost always accepted as fact — a staggering 99.6% of the time — whereas attempts to correct it succeed only in only 83% of cases.

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Dr. Tina Opie | Using Shared Sisterhood To Overcome Racial and Gender Inequality

Tanveer Naseer

After the murder of George Floyd, the world seemed to rise up collectively to demand an end to racial inequality. And while many organizations openly spoke about commitments to improve racial and gender equality within their workforce, the situation hasn’t improved. In fact, in some cases, it’s actually gotten worse. So how do we move past performative efforts to genuine action to overcome persisting racial and gender inequalities in today’s workplaces?

Magazine 232
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Meetings – Proctologists – and Shock Collars

Leadership Freak

Meetings are like working out, best when you’re done. Meetings are like Sunday-night insomnia. The dread that you’ll be exhausted Monday keeps you awake.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Women On Business Welcomes New Contributor Gayathri Gopalan

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us.

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Cracking the Harassment Code: Strategies for a Safe Workplace

HR Digest

Workplace harassment is a serious issue that affects millions of workers worldwide. It can take many forms, including verbal abuse, physical assault, intimidation, and discrimination based on race, gender, sexual orientation, or disability. Not only does harassment create a hostile and toxic work environment , but it can also have serious psychological and physical effects on the victim.

Strategy 116

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Talk the Talk: The Importance of Effective Communication in HR Strategy

HR Digest

Effective communication skills are a critical aspect of human resources (HR) management. HR professionals must communicate with employees, managers, and other stakeholders regularly to ensure that everyone is informed, engaged, and aligned with the organization’s goals and values. In this article, we will explore why effective workplace communication is essential in HR and provide tips on how to communicate effectively in the workplace.

Strategy 111
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Research Shows Inventors Get More Productive As They Get Older

The Horizons Tracker

Despite innovation and entrepreneurship commonly being regarded as a young person’s game, recent evidence shows that the best startups tend to be founded by people in their 40s. This support for older innovators is reaffirmed by a recent study from Brandeis University, which found that patent filings tend to also be higher among older researchers.

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Positive Vibes Only: Strategies that Foster Employee Happiness and Success

HR Digest

In today’s competitive job market, creating a positive employee experience is essential for attracting and retaining top talent. A positive workplace experience goes beyond salary and benefits and encompasses the overall culture, work environment, and employee engagement. In this article, we will discuss strategies for creating a positive workplace culture that can help increase productivity, reduce turnover, and improve employee wellness and morale.

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New Film Highlights The Work Needed To Overcome The Class Pay Gap

The Horizons Tracker

In the hit HBO/BBC drama Industry , aside from the general debauchery of the characters, one thing that’s noticeable is the upper-class backgrounds of the leads. Yasmin, for instance, heralds from a wealthy family, while Gus is a graduate of Eton and Oxford. Only Harry heralds from a working-class background, and he visibly struggles to fit in in a world in which the rest of the cast seems to know precisely how to speak and act.

Film 107
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Measuring Goal Performance

thoughtLEADERS, LLC

Regular measurement of goal achievement helps you make adjustments to your plans. Regular measurement of goal achievement helps you make adjustments to your plans. Clearly define the metrics you’ll measure, the data sources you’ll use, the measurement methods, and measurement frequency. One retailer I worked with had an online, a store, and a catalog channel.

Goal 98
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Activating Workplace Trust

Decker Communication

A few years (and roles) ago, I spoke up to disagree with a member of my company’s leadership team. I was respectful but direct. The response I was met with was open and curious. In the course of discussing my differing point of view, we uncovered a set of ideas and solutions that would end up being valuable to the organization. The team left that meeting shifting course in a more aligned direction, and I left that meeting feeling confident, engaged, and useful.

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Caring for Minds and Bottom Lines

HR Digest

Mental health is a critical issue that affects millions of people worldwide. While it can have a profound impact on an individual’s personal life, it can also have a significant impact on the workplace. Well-being issues in the workplace can lead to reduced productivity, increased absenteeism , and high turnover rates. In this article, we’ll explore the impact of poor workplace wellness and what employers can do to address it.

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RELP – Episode 75 – How to Complete Projects as a Team

Ron Edmondson

In this episode of The Ron Edmondson Leadership Podcast Ron and Chandler Vannoy discuss how to complete projects as a team. Sometimes it might seem easier to do things for yourself, but, in my experience, when a team works well things work way more effective. In this episode, how to complete projects as a team. Show notes: We love hearing from leaders who enjoy these podcasts.

Project 62
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Branding Your Business: Employer Edition

HR Digest

A strong employer brand is essential for attracting top talent and creating a positive workplace culture. A company’s employer brand is the image and reputation it portrays to current and potential employees. A strong employer brand can help a company stand out in a competitive job market, increase employee retention, and improve overall business performance.

Brand 59
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36 Leadership Quotes By Women in Business

Niagara Institute

The journey to becoming a business leader is long, with pitfalls, setbacks, and challenges along the way. And when you’ve attained that executive position, the stress, pressure, and heightened expectations can be overwhelming. However, hearing from other women in business who have reached the pinnacle of their careers can provide the much need motivation and inspiration to keep going.

Stress 52
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Why Many Planning Sessions Are a Waste of Time and How to Fix Them

The Practical Leader

I was asked to facilitate an annual strategic planning retreat with a senior leadership team. The CEO sent me their draft agenda for the session. Hmm…oh, oh… Looking at the typical approach they’ve used before, four common strategic planning problems immediately popped out: The agenda was loaded with about 17 project/operational presentations/reviews and updates.

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The Importance of Developing Leaders Across Your Organization

The Center For Leadership Studies

The post The Importance of Developing Leaders Across Your Organization appeared first on Situational Leadership® Management and Leadership Training.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Herbed Four Cheese Linguini

Scott Mabry

Herbed Four Cheese Linguini

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Why Business Leaders Must Resist the Anti-ESG Movement

Harvard Business Review

Retreat isn’t just inadvisable; it’s dangerous.

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Research: How People Feel About Paying for Social Media

Harvard Business Review

A survey of U.S. residents asks whether new subscription services from Twitter, Facebook, Instagram, and Snapchat meet their expectations.

Media 17