Strategy Driven

FEBRUARY 9, 2015

‘Return on Investment’ (ROI) in business is predicated on the ability of the company to deliver as promised in product, profit, and its accompanying service. It’s amazing to me that everyone measures ROI to the penny, and no one measures ROS (return on service) at all. The receptionist or telephone operator.

ROI 50

ROI Customer Loyalty Airlines Loyalty 50

Thin Difference

JUNE 29, 2019

The ROI of learning is clear when you realize that companies who invest in recurrent, intentional employee training yield 24 percent more of a profit margin than companies who overlook this resource, according to the Association for Talent Development. Why Being an Education-First Leader Matters.

Education 92

Education Seminar How To Handbook 92

LDRLB

NOVEMBER 7, 2010

percent in return on investments (ROI).” (p. Sounds like exactly the type of folks we often promote into positions of leadership. Bret blogs about leadership, followership, and social media at his website Positive Organizational Behavior. Leadership narcissism organizational performance personality simmons strategy'

CEO 118

CEO P&L Company Venture Capitalist 118

Strategy Driven

DECEMBER 29, 2010

I call this ‘managing yourself smart,’ and here are some guidelines to help navigate social media. Social Nation : How to Harness the Power of Social Media to Attract Customers, Motivate Employees, and Grow Your Business by Barry Libert It’s time to join Social Nation and prosper! Inspire and motivate.

Guidelines 62

Guidelines Management Media Newsletter 62

Harvard Business Review

JANUARY 23, 2013

I recently got back from the New Media Expo in Las Vegas. Scheduled before the massive annual CES gathering, it's a powwow for bloggers and other social media enthusiasts, early adopters who are quick to jump on board the next great thing. That doesn't mean doing less overall or abandoning new media.

Media 8

Media First-mover Advantage Early Adopters ROI 8

HR Digest

MAY 14, 2024

Succession Planning : Preparing for future leadership needs to ensure long-term stability. Vision, Strategy, and Leadership Vision and Values : Establish clear business visions and values to steer HCM efforts. Strategic Implementation : Apply strategies at various organizational levels to enhance human capital ROI.

Human Capital 52

Human Capital Management Technology Efficiency 52

Strategy Driven

NOVEMBER 8, 2010

If you were to make a list of up-and-coming business trends, social media strategies would probably be near the top. Actually, scratch that “up-and-coming” part – social media is already here. Quite literally, it’s my job to be social media savvy.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

JUNE 8, 2018

This principle has always been a priority for the leadership team at Vineyard Vines and it is still top of mind today. Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins. This cross-channel move resulted in a 182% ROI.

Retail 8

Retail Apparel Engineering Audience 8

Harvard Business Review

MARCH 22, 2017

Each outbound communication is measured individually for immediate ROI. In a fragmented media and social landscape, marketers can no longer reach their goals for awareness and reputation just through paid media and PR. Old Navy has traditionally dedicated their media budget to TV, particularly around back to school.

Creativity 10

Creativity Marketing Agility Budgeting 10

Harvard Business Review

SEPTEMBER 27, 2011

When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Increasingly the way to reach the next generation of employees is through social media , both to recruit them and to engage them. Do you know the ROI you receive from investing in salaries, bonuses, or development?

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Without support from leadership, your AI transformation might not succeed.

Survey 9

Survey Execution First-mover Advantage Technology 9

Harvard Business Review

AUGUST 5, 2014

To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership. Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done.

P&L 8

P&L Banking Marketing Call Center 8