Harvard Business Review

APRIL 19, 2017

Over the last two decades, business leaders in the West have been responding to risks posed by profound changes in the global economy, in technology, and in demographics. They have used advances in information technology, which might have destroyed their businesses, to improve their offerings and cut their cost of production.

Politics 10

Politics Supply Chain Offshoring Globalization 10

Deming Institute

JANUARY 30, 2017

It’s often not much more complicated than studying the patient’s needs, studying the work, and respecting and engaging team members to have a say in how processes, technology, and spaces are designed and utilized. Mark is also the Vice President of Improvement & Innovation Services for the software company KaiNexus.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

DECEMBER 6, 2016

Startups and major tech companies, notably Alphabet’s Google X division , are investing heavily in smart car technology, as are network ride-sharing companies such as Uber and Lyft. “Self-driving” or “smart” cars will simply become whatever we call the next generation of transportation technology.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. Sustainable businesses are redefining the corporate ecosystem by designing models that create value for all stakeholders, including employees, shareholders, supply chains, civil society, and the planet.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

AUGUST 17, 2017

Meanwhile, new technologies are making it easier for sustainability investments to pay off in the middle to long term. Most plans have fewer than six: one or two financial metrics, such as sales growth or earnings per share, and two or three nonfinancial metrics, in areas such as quality or innovation.

Execution 11

Execution Metrics Long-term Incentives 11

Harvard Business Review

JANUARY 7, 2014

In 2013, three trends gained purchase and this year, they’ll ascend. . Kleiner Perkins analyst Mary Meeker showed in her influential 2013 D11 address that “wearable computing is coming on strong, faster than the typical 10 year cycle” of tech trends. The second trend is the historic growth in “ wearables.

Trends 8

Trends Kleiner Supply Chain Sports 8

Harvard Business Review

DECEMBER 18, 2012

The green supply chain gets some teeth: Walmart changes incentives for buyers. This year, Walmart finally added a key element to its impressive green supply chain efforts. Sustainability innovation opens up: Unilever, Heineken, and EMC ask the world for help.

Supply Chain 10

Supply Chain Constraint P&L Energy 10

Harvard Business Review

JANUARY 28, 2013

So you have to innovate, do things better, and customer service becomes more important. 82% of the CEOs in the survey said they were going to spend time changing their customer strategies in 2013. One thing is identifying the customer and what product offerings you want to make — there, the innovation piece is really important.

Survey 8

Survey CEO Insurance Supply Chain 8

Harvard Business Review

FEBRUARY 22, 2016

Likewise, companies like PCH International and Dragon Innovation are now available to manage contract manufacturing and otherwise “make manufacturing feel easy” to entrepreneurs or small companies, as noted by The Wall Street Journal’s Chris Mims last year.

Entrepreneur 8

Entrepreneur Contract Manufacturing Incubator Venture Capitalist 8

Harvard Business Review

MARCH 28, 2013

Without such data it is simply too easy for competitors to let you do the hard work of innovation, then copy your insights and erode your competitive advantage. There, he introduced the contrasting notions of "infrastructure" and "proprietary" technologies. This logic applies directly to data.

Competitive Advantage 8

Competitive Advantage Customer Intimacy Supply Chain Retail 8

Harvard Business Review

OCTOBER 20, 2014

In your testimony to Congress on May 21, 2013, when you explained Apple’s tax practices, you said: “You can tell the story of Apple’s success in just one word: innovation.” I agree and ask you to consider what public shareholders and stock buybacks have to do with innovation at Apple. Social innovation.

Innovation 10

Innovation EPS Incentives Supply Chain 10

Harvard Business Review

SEPTEMBER 19, 2016

Many Americans would like to help developing economies grow, especially if their higher incomes and stronger global supply chains boost U.S. Between 1993-2013, the value of U.S. Most economists believe that technology, innovation, and consumer tastes are more significant sources of change than is trade.

Supply Chain 8

Supply Chain Politics Policies Globalization 8

Harvard Business Review

SEPTEMBER 23, 2013

Unfortunately, health care as an industry continues hiring far faster than demand is growing, adding 119,000 new workers in the first half of 2013, for example, with little increase in patient volume. To reverse the decline in health care labor productivity, we must transform the system both on the supply and on the demand side.

Health Care 8

Health Care Supply Chain Compliance Cost 8