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Outsource These Tasks For Business Success

Strategy Driven

You also need to place your operation in the best location possible. You simply have to provide them with lots of information about your operation. It would cost a fortune to employ ten people just to answer emails, letters, and telephone calls. In fact, you could ask them to write every letter you ever send.

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The Big Picture of Business – Corporate Cultures Reflect Business Progress and Growth.

Strategy Driven

If problems are handled only through form letters, subordinates or call centers, then management is the real cause of the problem. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. The more that one sees poor customer service and customer neglect in other companies, we must avoid the pitfalls and traps in our own companies.

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Startups Are Turning Customers into Lobbyists

Harvard Business Review

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. The petition was seen as instrumental in getting the city council to adopt new regulations which permitted Uber to operate legally. How can new firms overcome the regulations that protect incumbents?

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Does Wall Street Finally Care About Sustainability?

Harvard Business Review

In his annual letter to S&P 500 CEOs , Larry Fink, CEO of BlackRock, made a full-throated defense of both long-term value creation and corporate purpose. This is the fourth straight year that Fink’s letter has made the pitch for long-term thinking and sustainability. But have the letters made much of a difference?

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The Big Picture of Business – How to Maximize Trade Show Exposure

Strategy Driven

After the show is over, don’t forget to follow through on details, promises and intentions: Send follow-up letters to each visitor who left a business card. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Make booth visitors feel welcome at all times. Lead collection and follow-ups must be treated seriously.

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Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

Deming Institute

The theory of knowledge helps us recognize that someone decides what data to collect and what operational definitions to use. Calculation of grades and use of GPAs (weighting of assignments, use of partial credit, use of +/- system of grading, “cut-offs” for letter grades, …).

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Rethinking How Medicaid Patients Receive Care

Harvard Business Review

In 2015, CareMore embarked on a journey to transform care delivery in Medicaid with the aim of leveraging its 20-year history in providing comprehensive care for seniors under Medicare. We described our early progress in this 2015 HBR article. Our primary care clinicians operate in multidisciplinary teams.