Lead Change Blog

SEPTEMBER 29, 2015

“Yogi” Berra was actually born Lawrence Peter Berra on May 12, 1925, and just passed away on September 22, 2015. Never answer an anonymous letter.”. Yogi was a pro baseball catcher, manager, and coach for 19 seasons in Major League Baseball (1946–63, 1965). Overstating the obvious is never a winning strategy!

Letter 150

Letter Follow-up Learning-by-Doing Ethics 150

Coaching Tip

JANUARY 16, 2015

And so it has, as I now begin to reread this life-changing book in January 2015. "Give Me Oh Lord Grace to Hear" written in #94 of the specially printed, bound and autographed by Edgar Cayce in the limited edition of the book, " There is a River: The Story of Edgar Cayce " in 1942.

Self-aware 70

Self-aware Magazine Letter Document 70

Strategy Driven

DECEMBER 12, 2015

It would cost a fortune to employ ten people just to answer emails, letters, and telephone calls. In fact, you could ask them to write every letter you ever send. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. You can even hand them a script if you would like their staff to use certain language. All rights reserved.

Outsourcing 50

Outsourcing Succession Letter Content 50

Strategy Driven

NOVEMBER 2, 2015

He goes on in all capital letters to say, “POWER IS REQUIRED FOR THE ACCUMULATION OF MONEY! Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Power refers to ORGANIZED effort, sufficient to enable an individual to transmute DESIRE into its monetary equivalent. Hill says, “POWER comes from accumulated and organized knowledge.”

Power 50

Power Open-book Customer Loyalty Definition 50

Harvard Business Review

DECEMBER 23, 2015

The year 2015 was a pivotal time when humanity turned more decisively toward building a thriving and sustainable world. Here are eight cross-cutting themes and stories from 2015 that are driving us toward a sustainable world (and two that are doing the opposite): 1. in the first six months of 2015, 70% was renewable.

Supply Chain 8

Supply Chain Apparel Energy Price 8

Deming Institute

APRIL 16, 2018

2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing his experience with W. Dr. Meeker showed a letter Gerald Hahn received from Dr. Deming on their paper: Your paper is great. Guest post by John Hunter , who founded curiouscat.com in 1996.

Quality 28

Quality Deming Kaizen Sample 28

Strategy Driven

MARCH 19, 2015

Also, enunciate all of the letters in each word, especially the sounds at the ends of words. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Many people speak more quickly when they’re excited or nervous, which decreases the clarity of their speech. Speak up : One of the biggest issues in a group setting is miscommunication.

Long-term 50

Long-term Short-term Competitive Advantage Open-book 50

Skip Prichard

OCTOBER 10, 2019

The Bezos Letters takes you through Jeff Bezos’ shareholder letters and distills them into growth principles you can apply in your company. After studying Jeff Bezos’ letters, what surprised you the most? After studying Jeff Bezos’ letters, what surprised you the most? It just works.” Jeff Bezos.

Letter 85

Letter Collins Long-term Parcell 85

Strategy Driven

DECEMBER 18, 2015

If problems are handled only through form letters, subordinates or call centers, then management is the real cause of the problem. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. The more that one sees poor customer service and customer neglect in other companies, we must avoid the pitfalls and traps in our own companies.

Hostile Takeover 50

Hostile Takeover Management by Objectives Objective Scientific Management 50

Harvard Business Review

JANUARY 19, 2018

In his annual letter to S&P 500 CEOs , Larry Fink, CEO of BlackRock, made a full-throated defense of both long-term value creation and corporate purpose. This is the fourth straight year that Fink’s letter has made the pitch for long-term thinking and sustainability. But have the letters made much of a difference?

Letter 9

Letter Long-term Short-term Diversity 9

Strategy Driven

NOVEMBER 20, 2015

After the show is over, don’t forget to follow through on details, promises and intentions: Send follow-up letters to each visitor who left a business card. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Make booth visitors feel welcome at all times. Lead collection and follow-ups must be treated seriously.

How To 50

How To Follow-up Participative Objective 50

Harvard Business Review

OCTOBER 24, 2017

In early 2015 the government announced its intention to auction 450 beer licenses to grocery stores, citing Ontarian’s demands as the motivating factor. Uber learned this lesson the hard way in its bid to enter Calgary in October 2015 when its petition reached 14,000 signatures – only 1.2%

Licensing 10

Licensing Proposal Retail Long-term 10

Leading Blog

DECEMBER 14, 2018

Dear Founder : Letters of Advice for Anyone Who Leads, Manages, or Wants to Start a Business by Maynard Webb with Carlye Adler (St. Best Leadership Books of 2015. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. This of course, is a key to their eventual success. Blog Post ).

Books 316

Books Leadership Simon Learning-by-Doing 316

Deming Institute

APRIL 14, 2016

Calculation of grades and use of GPAs (weighting of assignments, use of partial credit, use of +/- system of grading, “cut-offs” for letter grades, …). In April 2015, she and Suzanne Anthony published “When Measurement Becomes the Mission, Don’t Trust the Measurement” in The Journal for Quality & Participation.

System 28

System Education Comparison Influence 28

Harvard Business Review

DECEMBER 30, 2014

Of all the ways the world changed in 2014 — economic, cultural, technological, all three — which will matter most to us in 2015? Write a Cover Letter. Which research best answered questions we hadn’t even thought to ask? And which pieces of expert advice were most sensible, badly needed, and clearly explained?

Management 12

Management Retail Information Technology Advice 12

Harvard Business Review

OCTOBER 16, 2014

9, armed with about 1% of Apple’s outstanding stock, the hedge-fund activist published an open letter to Apple CEO Tim Cook, urging him to accelerate the company’s stock repurchases by making a tender offer. Carl Icahn is at it again.

Safe Harbor 9

Safe Harbor Hedge EPS Price 9

Harvard Business Review

OCTOBER 30, 2018

After all, in some ways, the situations were similar: A group whose members may not have worked together before must form a close-knit team quickly and execute their duties in a way that meets the organization’s guidelines to the letter. Insight Center. The Future of Health Care. Sponsored by Medtronic.

Health Care 8

Health Care Stress Morale Airlines 8

Harvard Business Review

OCTOBER 5, 2018

In 2015, CareMore embarked on a journey to transform care delivery in Medicaid with the aim of leveraging its 20-year history in providing comprehensive care for seniors under Medicare. We described our early progress in this 2015 HBR article. Hero Images/Getty Images. To many at the time, we were fools.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

APRIL 26, 2017

As JPMorgan Chase’s CEO, Jamie Dimon, warned in a June 2015 letter to the bank’s shareholders, “Silicon Valley is coming.” This finding confirms what bankers fear: digitization upends business models, enabling greater competition that puts pressure on incumbents. Sometimes David can triumph over Goliath.

Banking 12

Banking Stage-Gate Credit Scoring Competitive Advantage 12

Harvard Business Review

DECEMBER 4, 2015

The American climate activists who have flocked to the 2015 United Nations Climate Change Conference in Paris this week tend to have one thing in common: many own the “it” car for their tribe, the VW Jetta Wagon TDI. At 49 MPG, the Jetta does better than many hybrids, and drives German, too.

PPM 8

PPM Policies Engineering Airlines 8

Harvard Business Review

SEPTEMBER 27, 2011

Already 35% of the workforce is comprised of Millennials, born after 1977, and they will comprise nearly 50% of the workforce by 2015. Change is a four-letter word. Increasingly the way to reach the next generation of employees is through social media , both to recruit them and to engage them.

Metrics 14

Metrics Human Resources Attrition CEO 14

Strategy Driven

SEPTEMBER 14, 2015

And so, to challenge your 2015 thinking, here are the master’s philosophies from 1953. Often sending 100 letters a day, he was renowned for making and keeping friends. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Back to the book. That would be power. Farley (corporate executive) Principle: Idlers do not last long.

Hotels 50

Hotels Customer Loyalty Advertising Benchmarking 50

Strategy Driven

AUGUST 10, 2015

And so, to challenge your 2015 thinking, here are the master’s philosophies from 1953. Often sending 100 letters a day, he was renowned for making and keeping friends. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Back to the book. That would be power. Farley (corporate executive) Principle: Idlers do not last long.

Hotels 50

Hotels Advertising Customer Loyalty Follow-up 50

Modern Servant Leader

FEBRUARY 17, 2016

2015, our very time is divided according to the number of years since he lived. And far and away the greatest response I got from executives and supervisors is – they sent me emails and letters that said: “Hey great book, The Servant, nice story, awesome. The next largest, Islam, is one half the size of Christianity.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

2015, our very time is divided according to the number of years since he lived. And far and away the greatest response I got from executives and supervisors is – they sent me emails and letters that said: “Hey great book, The Servant, nice story, awesome. The next largest, Islam, is one half the size of Christianity.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

JUNE 8, 2017

Geisinger Health System began partnering with Walmart around cardiac surgery in 2012, and joined ECEN for spinal surgery in 2015. Frequent thank you letters from satisfied patients in this program often highlight the importance of our nurse and program coordinator. Does the program actually lead to improved value care delivery?

Health Care 8

Health Care Participative System Cost 8

Modern Servant Leader

JUNE 15, 2018

It’s amazing to me to think of the lineage and all the things that have happened since that day what would have happened if Robert Greenleaf hadn’t sent that letter to the journal, that you were working on, I mean because ultimately that led to your role as leading the Greenleaf Center for Servant-Leadership down the road, right?

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Modern Servant Leader

JUNE 15, 2018

It’s amazing to me to think of the lineage and all the things that have happened since that day what would have happened if Robert Greenleaf hadn’t sent that letter to the journal, that you were working on, I mean because ultimately that led to your role as leading the Greenleaf Center for Servant-Leadership down the road, right?

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

DECEMBER 22, 2016

billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. For instance, in May 2015, an employee answering the phone at the Puget Sound VA in Seattle received a call from a veteran who had broken his foot, driven himself to the hospital’s entrance, and needed help getting into the building.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

FEBRUARY 2, 2011

To turn this "letter of intent" into a social contract, and then real results, much more has to happen. I suggest that Obama announces now that Start-Up America will officially disband on December 31, 2015. And to do that, we need an independent team to go in, get the job done (and get out). But this is just the start.

Venture Capitalist 15

Venture Capitalist Entrepreneur Microfinance Finance 15

Harvard Business Review

MAY 23, 2017

And it can push tax liabilities up, from what the letter of the law says to what is deemed a company’s fair contribution. in 2015, while foreign direct investment from the United States fell from 2.9% This can reduce revenues — for example, through demands for more-affordable products. of GDP in 2007 to 3.3%

Politics 9

Politics Globalization Business Model Policies 9

Harvard Business Review

OCTOBER 2, 2017

In 2015 and 2016, we witnessed dozens of CEOs speaking up against anti-LGBT laws in a handful of states such as Indiana , Georgia , and North Carolina. Each political event produced its own unique stamp, including legal briefs, open letters, resignations from presidential councils, and the usage of new hashtags on social media.

CEO 8

CEO Travel Letter Diversity 8

Harvard Business Review

JANUARY 31, 2017

(In the experiments, the positive sales effect outweighed the negative impact; in the real world, it’s difficult to determine how consumers actually reacted after Cook spoke out against the Indiana law in early 2015, because Apple’s sales are driven by factors including seasonality and new product launches.)

CEO 8

CEO Attrition Travel Policies 8

Harvard Business Review

APRIL 6, 2017

I help the University of Utah hospital system manage its drug budgets and medication use policies, and in 2015 I got sticker shock. In 2015, there were 267 recalls of generic drug products—more than one every other day. To create transparency around drug quality, the FDA has proposed a system of letter grades for manufacturers.

System 13

System Pharmaceuticals Company Sample 13

Harvard Business Review

DECEMBER 12, 2017

In 2015, the FCC succeeded. However, there is evidence to suggest that network investment has in fact increased by more than 5% since the agency put its most recent policies in place in 2015. It’s a law I’m familiar with as someone who serves as a Commissioner at the FCC. Moreover, not a single publicly-traded U.S.

Policies 8

Policies Content Long-term Operations 8

Harvard Business Review

DECEMBER 20, 2016

In 2015, the world pivoted in a historic way toward sustainability. In response to Trump’s election and his statements doubting climate change, many countries that signed the Paris climate accords in 2015 made it clear they would power on (China in particular — see story number three, below). Then came 2016.

Energy 8

Energy Banking Chemicals Globalization 8

Tanveer Naseer

DECEMBER 19, 2017

Fast forward to June 2015, legacy and newer brands alike, such as American Airlines, BuzzFeed, Honey Maid, Ketel One, MasterCard, Spotify, Target, and Uber, flew the rainbow flag for marriage equality. The letter publicly declared their support to meet commitments despite President Trump’s decision to pull out of it.

Brand 220

Brand Politics Letter Participative 220