Remove Airlines Remove Innovation Remove Motivation Remove Positioning
article thumbnail

May 2021 Leadership Development Carnival

Lead Change Blog

We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Marcella Bremer of Positive Culture contributed Humanocracy: upgrade your organization and culture. Communication. Find Sean on Twitter at @leadyourteam.

article thumbnail

Is It Fun Being Led by You?

Lead Change Blog

” Welcome to the era of growth through innovation. When I first met then Southeast Airlines CEO, Herb Kelleher, we were both working the booth at the 1997 BookExpo at Chicago’s McCormick Center. Southwest Airlines’ Crazy Recipe for Business and Personal Success, had just been released. Fun Leaders Are Real.

Six Sigma 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Easy Ways To Improve Employee Productivity

HR Digest

This will have a strong positive impact on employee productivity. With objective management, employees are forced to be innovative as well as creative in their operations. As a manager, never neglect the motivation that comes with rewards, recognition and good pay. That’s the essence of employees’ feedback system.

article thumbnail

Is Your Leadership Creating an Energy Crisis?

The Practical Leader

Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. When we look at 360 assessments or engagement surveys, it’s clear that a more accurate response to these managers is; nobody wants to work for you.

Energy 52
article thumbnail

Moving on from ROI to ROE, a Return on Empathy

Strategy Driven

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. A business that invests in empathy devotes itself to understanding the emotional needs and motivations of its customers, and aligns itself to meet them.

ROE 50
article thumbnail

How Southwest Airlines Hires Such Dedicated People

Harvard Business Review

Southwest Airlines receives a job application every two seconds. We also conduct what we call a career motivation interview to determine if the candidate really understands the job he or she is applying for and if it is aligned with his or her career goals. Obviously, certain positions require specific skillsets.

article thumbnail

Buy-In – The Imperative Strategy

Strategy Driven

Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success by Val and Sarah Gee The secret to business growth is right before your eyes – it’s the creativity and innovation percolating in each one of your employees every minute of every day. Business Improv !