Tim Milburn

DECEMBER 14, 2010

The Japanese call this “kaizen&# or continuous improvement. Related Articles: Five Ways To Deal With Difficult People A Leader’s Job Security All By Yourself One Less Option 8 Ways To Measure Your Leadership Effectiveness You can subscribe to the RSS feed of timmilburn.com by clicking here.

Kaizen 68

Kaizen Download Sports Learning-by-Doing 68

First Friday Book Synopsis

MARCH 24, 2011

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

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Process Review Article Blog 85

Harvard Business Review

SEPTEMBER 4, 2017

Companies that follow the Toyota Production System use Kaizen events to improve productivity on the manufacturing line. Both Kaizen events and Agile sprints are investments in innovation and human capital productivity.

Human Capital 15

Human Capital Kaizen Agility Energy 15

Harvard Business Review

JANUARY 3, 2011

See the HBR articles "Fixing Health Care from the Inside, Today" and "Fixing Health Care on the Front Lines" for what this looks like in practice.) The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery.

Health Care 15

Health Care Kaizen McKinsey Operations 15

Harvard Business Review

AUGUST 5, 2015

Organizations that care about Kaizen , or the process of continuous improvement, and facilitating effective feedback will make “accs” a way to make sure that their people have the power to (self) improve.

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Kaizen Self-aware Construction Compliance 8

Harvard Business Review

AUGUST 29, 2017

The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. These challenges differed depending on people’s backgrounds and location. Two groups had the steepest learning curve in particular.

Succession 15

Succession Globalization Tacit Knowledge GDP 15

Harvard Business Review

MARCH 30, 2016

How should smart machines be programmed — or trained — to offer up new insights or kaizen? The same leadership, managerial, and motivational questions that haunt smart human organizations now stalk today’s globally-networked cyborganziations: Would 360-degree performance reviews lead to new insights and efficiencies?

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Review Kaplan Performance Review Kaizen 8

Harvard Business Review

AUGUST 2, 2013

Perhaps, the article argues, the change is akin to what happened on the Wall Street trading floor when everything became automated: "The move toward buying ads on exchanges will mean that their margins are squeezed and life gets a lot tougher." Kaizen, Japanese for "continuous improvement," is Toyota''s self-described business model.

Henderson 8

Henderson Banking Kaizen Morale 8

Harvard Business Review

MAY 5, 2016

Organizations need to move away from externalizing traditional “kaizen” and move toward innovatively internalizing how customers define and describe successful UX. Which user experiences consistently generate the best returns? Delightful user experiences are delightful.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

MARCH 7, 2011

He also advised them to continually assess their processes against a model of process maturity — PEMM for short — which he unveiled in an HBR article. The manufacturer has since introduced quality techniques (" kaizen " events), as well as Lean strategy deployment methods and tools.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JUNE 21, 2016

The leadership team at Norwegian put in place a kaizen (continuous improvement) system to gather ideas from the front line on how to improve and streamline operations and processes everywhere in the organization, and created extensive discussion forums and recognition for the best ideas. Make constant improvement a focus.

Company 10

Company IPO Price Loyalty 10

Harvard Business Review

OCTOBER 30, 2015

As an MBA, I had become fascinated with Kaizen and other process-improvement techniques. Sir Dave : To give you a bit of background, when we first started out, the top of the Olympic podium seemed like a very long way away. Aiming for gold was too daunting.

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Kaizen Critical Success Factor Competitive Advantage Brainstorming 8

Harvard Business Review

JANUARY 21, 2016

Another clear difference is that these kaizen efforts, unlike their Japanese predecessors, are more customer-in than internal-process-out. All these firms have R&D facilities and formal innovation processes, but they’re seeking levels of individual engagement that, frankly, had not existed before.

Innovation 8

Innovation Company Kaizen KPI 8

Harvard Business Review

NOVEMBER 27, 2015

” Thus a customer-centric approach to innovation may lead to progressive and incremental improvements to your products and services – the sort of Kaizen-style innovation pioneered by Toyota and perfected by Amazon – but if you want ground-breaking inventions or radical innovation you are better off ignoring your customers.

Creativity 8

Creativity Team Kaizen Innovation 8