Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. The key difference is the degree to which reps have taken advantage of new technology (largely built into their CRM system) to share and learn from one another. The results?

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

FEBRUARY 12, 2015

As a product designer, I cut my teeth on enterprise software at Trilogy in Austin; we developed configuration tools for Ford and Nissan, pricing solutions for the insurance vertical, and supply-chain and selling management software for a host of different companies. Design Product development IT' That split is increasingly irrelevant.

Software 8

Software Supply Chain B2C Education 8

Harvard Business Review

OCTOBER 29, 2013

We hear a lot about technology and globalization these days, especially how they are hollowing out the American middle class. But there has been an immense positive impact from the globalization of entrepreneurship, making Silicon Valley’s formula of technology-based start-ups an international instrument for economic development.

Venture Funding 8

Venture Funding Entrepreneur Attrition Engineering 8

HR Digest

OCTOBER 5, 2021

Over the last few years, our company Mathison , has been leading global research on the hiring practices of hundreds of employers, authoring the first book in our space, Hiring for Diversity and developing holistic technology to help employers identify gaps in their hiring process, define their strategy, and equip the entire team to take action.

Diversity 98

Diversity Organization Training Apparel 98

Harvard Business Review

OCTOBER 23, 2017

At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

SEPTEMBER 27, 2011

When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Your CHRO thinks of email as modern technology. Do you know the ROI you receive from investing in salaries, bonuses, or development? Operating as efficiently as possible is a minimum expectation.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. That scares me. They are self-motivators.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

JANUARY 27, 2016

Attrition rates had indeed spiked in the past year, along with turn times. ” Yoshiyuki Taniguchi, the CTO, spoke up: “I like your thinking, Mayuka-san, but why not use technology to achieve the same result? I was working as fast as I could, following all the techniques in the manual, and it still took me 18 minutes.”

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

NOVEMBER 5, 2018

Administrative and operational inefficiencies account for nearly one third of the U.S. Labor is the industry’s single largest operating expense, with six out of every 10 people who work in health care never interacting with patients. health care system’s $3 trillion in annual costs.

Health Care 10

Health Care Insurance Efficiency Document 10

Harvard Business Review

AUGUST 10, 2018

Those analyses rely on publicly available data sources, but software providers have accumulated growing amounts of private data on almost every aspect of their customers’ technology, operations, people, and strategies. It is even possible to hold up the data mirror to individual technology users.

Benchmarking 8

Benchmarking Software B2B GAAP 8

Harvard Business Review

OCTOBER 25, 2017

Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. It even applies its smart sensor technology to teeth brushing. It now has around 10,000 operating projects.

Project 8

Project Productivity Products Health Care 8

Harvard Business Review

DECEMBER 11, 2018

He claims he wants to tackle the big systemic concerns involving theft of American intellectual property, the forced transfer of technology from American firms, and the state-driven nature of the Chinese economy. Trade Representative, Robert Lighthizer – to develop new rules to address each of these joint concerns with China.

Policies 8

Policies Incentives Attrition Long-term 8