Frank Sonnenberg Online

OCTOBER 10, 2023

While you may think you’re contributing a lot, it may pale in comparison to what others are doing. The commitment is much stronger. Do You Have a Strong Work Ethic? The presumption that everyone’s contribution should be equal is seriously flawed. First, people don’t always see eye to eye on the value of their contribution.

Teamwork 95

Teamwork Micromanagement Short-term Comparison 95

Harvard Business Review

MAY 31, 2012

Bribery Act of 2010 makes the FCPA look meek by comparison and the UN Convention Against Corruption has spurred the European Union, China, and others to establish corporate integrity standards of their own. Commit to zero tolerance and say so. Wal-Mart's upper management echelon balked despite her recommendation.

Execution 12

Execution Retail Report Policies 12

Harvard Business Review

OCTOBER 13, 2014

Furthermore, once we start down a path and invest resources in it, we tend to justify our past investments by continuing down that path even when new information suggests that the path is unwise, a phenomenon known as the escalation of commitment. That’s where experimental testing comes in. The change is a success, right? Maybe or maybe not.

Flextime 9

Flextime Call Center Human Resources CRM 9

Harvard Business Review

OCTOBER 11, 2017

Minutes or days later, a colleague or manager misrepresents your point as their own, restates it identically, and is praised and credited for making it. gives you the upper hand when addressing the matter with a manager. gives you the upper hand when addressing the matter with a manager. Katie didn’t skip a beat.

EVA 8

EVA How To Hotels Committee 8

Harvard Business Review

MARCH 10, 2015

This latest frequent flyer reboot is an example of how the meaning, measure, and management of “customer loyalty” are changing. Shoppers are rewarded for their loyalty to Walmart by having Walmart do comparison shopping for them. Loyalty here is as much about ethics as it is business.

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

Harvard Business Review

MARCH 24, 2016

If your manager keeps this sort of schedule, do you have to also? What can you do to make sure you don’t look like a slacker in comparison? But if that high-achieving manager is also an office-obsessed, iPhone-attached workaholic, it can be quite the opposite. How do you set the right expectations and boundaries?

How To 8

How To Case Study Long-term Learning-by-Doing 8

Strategy Driven

FEBRUARY 4, 2011

How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition.

Ethics 76

Ethics Cost Crisis Learning-by-Doing 76

Strategy Driven

DECEMBER 2, 2011

These pointers are offered to help manage time and resources. Inevitably, when high-level forums are organized, the juniors, mid-managers and self-marketers infiltrate and take over… which chases us away. He had been using a pale-by-comparison, low-expertise competitor, and I thought he surely would want to grade up to the best.

Committee 70

Committee Learning-by-Doing Consultative Budgeting 70

N2Growth Blog

OCTOBER 31, 2010

Contrast this with a statesman who keeps commitments, is motivated by service above and beyond self, and by making a lasting positive difference. The politician makes speeches and promises motivated by pride, ego, notoriety, power, position, stature, and personal success. Do you see the difference yet between politicians and statesmen?

Blog 415

Blog Politics Short-term Long-term 415