Harvard Business Review

MAY 4, 2018

When new CTO Prakash Khot arrived from Salesforce, he shifted the company towards continuous delivery, testing changes more frequently and on smaller audiences. Continuous Development is a growing trend in the software industry. The result has been a dramatic increase in customer satisfaction and a great boost to internal morale.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

MARCH 24, 2017

For example, if a CRO or CTO leaves a young company, it can cripple the organization. In the chart below, one can see this particular organization’s happiness trend is around the overall benchmark and industry average. As a result, the sales leadership devised a proactive plan to reverse this dangerous trend.

Morale 12

Morale Attrition Early Adopters Benchmarking 12

Harvard Business Review

MARCH 15, 2017

While boards may define their need for a technology director somewhat differently, “every board should have access to someone who knows what technology can do for the business and what the trends are,” says Theriault. I can guide them by saying, let’s look at this trend or here’s a new technology to consider.

CIO 9

CIO Committee Technology P&L 9

Harvard Business Review

AUGUST 21, 2013

This trend toward ever more critical reliance on IT is not only transforming the idea and practice of corporate IT, but has disruptive operational implications for every manager. Of course, the trend toward mission-critical reliance on IT is indeed shifting the actual role of the IT organization. IT Doesn''t Matter (to CEOs).

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” Insight Center. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

JULY 24, 2018

These trends are fueling a strategic shift from acquiring talent to accessing talent on an as-needed contract basis; yet the cultural hurdles to staffing externally can be as, if not more, challenging than the technological ones. Leaders must foster a culture of learning. “It was over-administered,” she explained.

Technology 10

Technology Talent Management Process Management 10

Harvard Business Review

SEPTEMBER 11, 2012

According to the company's CTO, Phil Shelley, the time needed to generate a comprehensive set of promotions dropped from eight weeks to one, and is still dropping. But the underlying trends, both in the technology and in the business payoff, are unmistakable. The evidence is clear: Data-driven decisions tend to be better decisions.

Management 8

Management Airlines Supply Chain CTO 8

Harvard Business Review

AUGUST 27, 2013

This requires us to be knowledgeable of and experienced with the latest technologies and trends while fostering an internal culture of innovation. The New CTO: Chief Transformation Officer. Similarly, we must establish effective methods to further leverage the creative vision and knowledge of our end-users.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

JUNE 17, 2015

The technologies and trends shaping tomorrow’s businesses. Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. Insight Center. The Future of Operations.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

MAY 13, 2015

Data can become more valuable when it is appended with data from third-parties (from weather data to consumer purchase scanning data to trending social media topics). Brands can then enhance their core data set. When the data has been aggregated and enhanced, it reveals new insights. But the functions overlap more and more.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

AUGUST 20, 2013

Adoption risk: Adopting technologies or responding to market, business, and technology trends too quickly or too slowly; reactively or over thought, without considering how non-technical implications or unintended consequences contribute adoption risk. The New CTO: Chief Transformation Officer. IT Doesn''t Matter (to CEOs).

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

AUGUST 5, 2016

We saw evidence of this trend in a longitudinal study comparing the Class of 1992 with the Class of 2012. This in turn generated a sense of calm that helped him better manage the intense demands of his role as a high-powered CTO.

Career 8

Career CTO Class Influence 8

Harvard Business Review

FEBRUARY 4, 2014

That impasse has led to expectations of the CMO’s IT budget outstripping the CIO’s by 2018, according to Gartner, a dangerous trend that can lead to duplicate spending and effort. The CMO and CIO (and potentially the CTO) must bring complete transparency to the process. Bring complete transparency.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8