Remove Depreciation Remove Follow-up Remove Management Remove Succession
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7 Common Phrases That Can Ruin Your Leadership Credibility

Lead from Within

Credibility is like a currency that never depreciates unless you do something to undercut its value. They listen to you, depend on you, and follow you. On the up side…” When people hear this phrase, they know what’s coming: bad news with an attempt at comfort and possibly a poor attempt at humor. How to Succeed as A New Leader.

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Success vs. Significance | N2Growth Blog

N2Growth Blog

Complicating matters further, I believe few successful people actually make the transition to significance, but every person of significance is successful. Complicating matters further, I believe few successful people actually make the transition to significance, but every person of significance is successful.

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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 334
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The Success Delusion

Marshall Goldsmith

Any human, in fact, any animal will tend to repeat behavior that is followed by positive reinforcement. The more successful we become, the more positive reinforcement we get – and the more likely we are to experience the success delusion. I am successful. Therefore, I must be successful because I behave this way.

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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?

Loyalty 419
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Brand Exposure

N2Growth Blog

Have you figured out how to apply the laws of scarcity to brand management? While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric. If not, then this post is for you. will go into decline.

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