Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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How Leaders Make The Most of Complaints

Let's Grow Leaders

You’ve got a clear focus on what matters most, and your team seems to work well together, but then you get a call. Hey, I need to talk to you about a conflict, a disagreement, a clash of personalities. What you do next will reinforce your leadership and influence or erode your credibility. Team conflict can feel like quicksand and a distraction from your work, but it can also be an excellent opportunity for your team to grow.

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In Praise of Praise: 5 Ways to Enhance the Power of Your Appreciation

RapidStart Leadership

Praise is one of the most powerful tools available to a leader; here are 5 ways you can use it to inspire, motivate, and even change lives. The post In Praise of Praise: 5 Ways to Enhance the Power of Your Appreciation appeared first on RapidStart Leadership.

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Lasting Change = Head Knowledge + Heart Knowledge

Michael Lee Stallard

It’s one thing to know something intellectually—to learn interesting new data, to gain an understanding of why something works the way it does, to be inspired by a message—but if it stops there and you don’t develop heart knowledge, then you’re less likely to see meaningful or lasting change as a result. In our busy and full lives we need to engage both our head and our heart if something is going to “stick” and make a difference.

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Developing Resilience: How to Remain Calm in the Midst of Workplace Chaos

Lead Change Blog

Do you feel like you’re running out of steam at work? Do you wonder how some people manage to get through their hectic days without experiencing burnout? Do you find it hard to bounce back from workplace negativity? Join us as Rich Brandt from RDR Group talks about the importance of developing resilience and explains how these skills can be used in the workplace to improve relationships with coworkers and enhance your general work experience.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Best Practices of High Performing Virtual Teams (Video)

Let's Grow Leaders

Start Here to Make Your High-Performing Virtual Teams Even Better. In this week’s Asking For a Friend, I share best practices I see continually being performed by high-performing virtual teams. Highlights from the Building High-Performing Virtual Teams Conversation. 0:54 High-performing teams invest in the people they are working with as genuine human beings.

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5 Questions Leaders Should Ask When Watching A Movie

Joseph Lalonde

Join the Reel Leadership Author Community by pre-ordering Reel Leadership Entertainment… The traditional line of thought with entertainment is that it is a mindless activity. There’s no redeeming value. Maybe you’ve heard other leadership experts talk about entertainment in a negative light. I know I have. However, entertainment, and movies in particular, don’t have to be […].

More Trending

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Sensemaking

Leading in Context

By Linda Fisher Thornton Richard J. Cordes write in Making sense of sensemaking: What it is and what it means for pandemic research (Atlantic Council), that "Sensemaking is our brain’s response to novel or potentially unexpected stimuli as it integrates new information into an ever-updating model of the world." While the research on Sensemaking is deep and complex, there are some practical questions leaders who are trying to make good decisions and help others make sense of a torrent of informat

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Leadership—Are You Using the Most Effective Ratio?

Lead Change Blog

80/20, 50/50, 30/70—what’s the right ratio? . Leaders engage in a number of related activities including managing and leading, discovery and delivery, as well as giving and receiving feedback. . How much time should you spend doing each activity? . Of course, it depends on the situation. There is no one approach (ratio) that can be used in every situation.

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Leading Thoughts for August 12, 2021

Leading Blog

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Mark C. Thompson and Bonita S. Thompson on taking action in a crisis: “Challenges don’t come neatly packaged the way we planned them. So when you’re taken by surprise—and you don’t have the tools or support that you’d counted on—the first thing to think about is not what you’ve lost but what tools you still have.

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Quotes And Leadership Lessons From The Suicide Squad

Joseph Lalonde

A Reel Leadership Article. I remember watching the original Suicide Squad movie at a now-defunct movie theater. The theater was a classic but it didn’t last. The theater was hot, humid, and almost unbearable to be in. That seemed to be the overall opinion most people held for the original Suicide Squad movie. This new film, The Suicide Squad, […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Future of Work Newsletter

Kevin Eikenberry

Put yourself in a time machine and dial it back two years. As you looked at the future for your industry, your organization, your work, and your workplace, you saw lots of changes and uncertainty ahead. Plenty was being written and spoken about how fast change was happening and how to cope with it. Now […]. The post The Future of Work Newsletter appeared first on Kevin Eikenberry on Leadership & Learning.

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What Matters Most?

Lead Change Blog

As a leader, especially during this time, the importance of “what we do,” “how we do it,” and “why we do it” are critical questions to ask. We have asked them before, but how does it help us to answer the biggest question of all? What matters most? “Mother Norman, I am so sorry for the loss of your husband.”. “Oh daughter, I know, let me introduce you to my son.”.

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How to Change

Leading Blog

Y OU WANT TO CHANGE, but the problem is you haven’t found the right strategy. You need to outsmart your issues. In How to Change , behavioral scientist Katy Milkman says we need to tailor our approach to fit the obstacle and our circumstances. We search for solutions that will deliver the quick knockout victory and tend to ignore the specific nature of our adversity.

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Why Changing Directions Isn’t A Waste

Joseph Lalonde

We’ve all seen the memes about how close we can be to success when we turn around. They show a man with a mining ax digging furiously through dirt and rock to reach a giant diamond or a stash of gold. The miner turns around. He’s discouraged because he hasn’t broken through to the other […].

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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Redesigning Work for a Hybrid World

Kevin Eikenberry

How we see our world and our future is impacted greatly by what we have already experienced. Until March of 2020, even if you had worked remotely some (or a lot), you lived in a world that was place-centric and not work-centric. Now that we all have a new set of experiences, its time to […]. The post Redesigning Work for a Hybrid World appeared first on Kevin Eikenberry on Leadership & Learning.

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7 No-Nonsense Questions that Challenge People without Being a Jerk-Hole

Leadership Freak

Successful leaders challenge people. Jerk-holes are just pushy. But the opposite of pushy – being a push-over – isn’t an option for leaders. 7 fundamentals of assertive challenge: Rushing to challenge is pushy.

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The Courage to Lead with Character and Resiliency

Leading Blog

T AKING ON A POSITION of leadership comes with assuming risk, encountering organizational challenges, and being a moral role model for an organization. I believe a person who is not willing to make the sacrifice to take on such a role should step aside and let someone else do it. Three attributes that are critical to taking on the mantle of leadership are decision-making, resiliency, and character.

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GovExec Daily Podcast Appearance: Emotional Compensation’s Role in Employee Retention

Michael Lee Stallard

As a growing percentage of the workforce seeks new career opportunities, employee retention has become a major issue facing organizations today. Addressing financial compensation is important, particularly for those lower income workers whose wages have remained largely stagnant, but addressing emotional compensation is another component all organizations need to consider. .

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

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Work Life Balance is Ever Changing – Remarkable TV

Kevin Eikenberry

Recently I talked about work life balance being personal. If you didn’t see that episode, you can catch up here. Today I’m going a little further and talking about how work life balance is ever-changing. Tweet it out: Work life balance isn’t a destination, it is an ongoing journey. When you realize it will always […]. The post Work Life Balance is Ever Changing – Remarkable TV appeared first on Kevin Eikenberry on Leadership & Learning.

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Weekend Update: 8/2/2021 to 8/6/2012

Leadership Freak

The most surprising post this week was on August 5, “5 Quotes that Just Might Change Your Life.” It seems that many of my readers enjoy quotes as much as I do.

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Skill and talent analysis using NOISE

Mike Cardus

Skill and Talent NOISE Analysis. When I developed the NOISE analysis is was to present a solution-focused alternative to SWOT. And, since then, people have shared with me other uses and ideas that they have tried. When a vice president of a company called me and mentioned that they wanted to use the NOISEanalysis as a way for employees to look at their personal skills and talents, I thought, sure, let’s see how we can do this.

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2020 Changed Everything: 7 Leaders Share Advice for Building More Inclusive and Diverse Workplaces

leaderCommunicator

As we all know, 2020 had a lasting impact on business in many ways, and not just because of the pandemic. For my new book, Heart First: Lasting Leader Lessons from a Year that Changed Everything , I interviewed more than 30 leaders from a variety of businesses about the key leadership lessons learned from the past year. Many of those leaders reflected on racial injustice in the workplace, and shared key things that surprised or enlightened them as they responded to diversity and inclusion concer

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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The Future of Work: Challenge or Opportunity?

Kevin Eikenberry

Let me start with the obvious: 2020 and 2021 (so far) have been hard on your organization and also for you as a leader and likely a long-distance teammate. Now for the equally true but less obvious: The future, starting now and for awhile, isn’t going to be easier – in fact, it might be […]. The post The Future of Work: Challenge or Opportunity?

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The 10 Best Ways to Spot a Close-Minded Leader

Leadership Freak

Turbulence opens the mind of the wise and congeals the brain of the convinced. A closed mind gets stupid as time passes.

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Top 5 KPIs to keep in mind for excellent customer experience

CEO Insider

You’ve put customer experience at the core of your contact center strategy, and you want to be sure that what you’re doing is on the correct track? Here are five indicators that you must be aware of in order to create a dashboard that accurately reflects your priorities, progress, and the influence of your activities […]. The post Top 5 KPIs to keep in mind for excellent customer experience appeared first on CEOWORLD magazine.

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It Motivates Us When We See Others Succeed

The Horizons Tracker

A few years ago Harvard’s Teresa Amabile released her bestseller The Progress Principle , in which she outlined the importance of achieving small wins to motivate and engage us. It intuitively highlights the way success motivates us to keep going, especially on tasks that might ordinarily take a long time. New research from Johns Hopkins Carey Business School suggests, however, that we can be just as effectively motivated by the successes of other people as we are by our own successes.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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GetInsta Changes the Way You Live on Instagram

Strategy Driven

Today you can find a brand new world of influencers come out of Instagram. Every person holding an account on Instagram believes that it covers all their needs concerning information, interactions, and sales. However, it’s becoming more and more difficult today to attract new followers, not to say free Instagram followers or likes. People start to find new ways to increase their fans.

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How to Lead with Patience and Not Get Walked On

Leadership Freak

You were born exasperated and impatient. Patience emerges after we learn that we aren’t the center of the universe.

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3 Lesser-known and Inspiring Things that Captains Do. Are Business Leaders on Par?

CEO Insider

Aviation Captains are so experienced and skilled that they can smoothly land a huge plane on the runway, even with strong crosswinds or through a strong storm. This is widely known, as we’ve all been passengers who have experienced great landings and felt the relief that everything went as planned. Let us today go behind […]. The post 3 Lesser-known and Inspiring Things that Captains Do.

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The Persistent Gender Pay Gap In The Nonprofit Sector

The Horizons Tracker

The gender pay gap has received considerable attention over the past decade or so, but it’s perhaps fair to say that most of the attention has been on the private sector. New research from Drexel University highlights that it is just as prevalent in the non-profit sector. The analysis found that female executives in the sector earned 8.9% less than men, with the gap becoming even greater when there was room for negotiation in the setting of the salary.

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The First 90 Days: Onboarding Checklist

While onboarding, don’t let yourself get caught up in administrative details. Automate paperwork & training so new hires can focus on the business at hand from day one. Get Paycor’s checklist to see where your company can make HR process improvements.