Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Lead Change Blog

JANUARY 21, 2015

We are outsourcing our IT division,” they said. Integrating one organization with another requires intimate knowledge of both organizations: services, values, capacity, deficiencies, innovative excellence, products, structure, economic strength, culture and nuances too numerous to cover here. How Did You Arrive At This Decision?

Outsourcing 150

Outsourcing Strategic Planning System Human Resources 150

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. To get the "people" part of process improvement right, HR needs employees who can go toe-to-toe discussing operational changes with line managers.

Process 13

Process Compliance Operations Human Resources 13

Harvard Business Review

JULY 15, 2013

Workflows and innovation initiatives have been artfully reorganized around "projects" to facilitate faster, cheaper and easier contingent participation. If they can get that value — or most of it — from contingency workers, outsourcing, automation, innovative processes or capital investment, why wouldn''t they?

Human Capital 8

Human Capital Real Estate Human Resources Disruptive Innovation 8

Harvard Business Review

JANUARY 26, 2015

In the first part of this century, innovation became the priority. Accordingly, Welch’s successor, Jeff Immelt, drove GE to achieve growth through innovation. Managing organizations Change management Human resource management Organizational culture' In fact, we defined growth as a process.

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

APRIL 19, 2016

It may do to physical goods what cloud computing is now doing to digital services; what the PC, internet, and smart mobility have done to personal computing; and what outsourcing did to software development and business processing — take mass distribution and innovation to the next level while realigning the very geography of work and trade.

Supply Chain 8

Supply Chain Execution Analysis Technology 8

Harvard Business Review

JANUARY 23, 2014

A few years ago Dave Ulrich, a management thought leader from the University of Michigan, made a comment I found both insightful and profound: “ Every leader needs to have a model of organization design.” An effective organization design model guides a manager in answering five fundamental questions in a thoughtful and well-integrated way.

Ulrich 8

Ulrich Cost Efficiency Consultative 8

Harvard Business Review

APRIL 27, 2016

Nike is a leading example of how both anti-sweatshop campaigns and labor standards in trade agreements can be good for innovation and growth in developing countries. Silver Star’s management says that the new policies are key to gaining workers’ cooperation. Nike began contracting with Silver Star in 2007. Not necessarily.

Policies 8

Policies Technology Bottom-up Cost 8

Harvard Business Review

APRIL 28, 2015

Spur innovation. Moreover, our study uncovered a range of successful approaches to employing young adults, from building in-house training to partnering with outsourced providers. Increase workforce diversity that enables greater customer connection.

How To 8

How To Diversity Teamwork Outsourcing 8

Strategy Driven

NOVEMBER 18, 2016

How did the nation with the workforce that won the war end up with a workforce outsourced to India? A culture by design has a bedrock of carefully selected company-wide values that motivates employees, delights customers, serves their communities and sparks innovation and creativity. Don’t make this a human resource exercise.

Company 50

Company Organizational Behavior Human Resources Ethics 50

In the CEO Afterlife

NOVEMBER 4, 2012

As fast as we could pin an idea on the wall, some red-faced account manager in a bad suit would run away with it. But even artists have to eat, and the fuel of commerce and industry is innovation and novelty. As soon as they figure out a way of outsourcing thinking to China they won’t think twice. Let’s trade. Believe me.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Harvard Business Review

NOVEMBER 17, 2016

companies manage their supply chains with diligence to ensure suppliers meet their standards for quality and affordability, but the vast majority don’t behave in this fashion when purchasing health care services. In short, employers disconnect from managing one of the most important and costly expenditures for their organizations.

Health Care 8

Health Care Supply Chain Price Quality 8

Harvard Business Review

FEBRUARY 1, 2012

I was intrigued, therefore, to see the Wall Street Journal featuring the use of crowdsourced, as opposed to dedicated, resources by AOL to get jobs done. The employer doesn't need to make a commitment even to a temporary project team, much less to permanent employees.

Outsourcing 14

Outsourcing Retail Trends Project 14