Harvard Business Review

NOVEMBER 2, 2017

Nokia was so immersed in executing its strategy that it lost sight of its purpose. Today, broadcast and cable television, print journalism, taxi cabs, and (over the longer term) oil and gas are among the industries facing formidable challengers determined to co-opt their purpose. In retrospect, it seems inevitable.

Strategy 11

Strategy Company How To Supply Chain 11

Harvard Business Review

NOVEMBER 29, 2011

In her underappreciated book, The Innovation Killer , Cynthia Barton Rabe, a former innovation strategist at Intel, explains how "what we know limits what we can imagine." The term it used to describe its strategy was "retailtainment" — making it fun for customers to do business in an industry that was devoid of personality.

Banking 16

Banking Retail Open-book Creativity 16

Harvard Business Review

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. We made a number of operational changes to the call center.

Organization 10

Organization Tactics Call Center Metrics 10

Harvard Business Review

JULY 17, 2013

Be strategic and operational. Stay secure and boost innovation. As long as the mainframe systems aren''t broken, let''s not fix them. Today, however, technology innovation is creating a drastic change — across all major industries — in the way customers want to interact with their suppliers. Reach beyond IT.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

MAY 27, 2015

Americans have long believed in the importance of entrepreneurs to the health of our economy. We see ourselves as risk-takers and innovators. The Playbook is a policy menu, based around three core needs of small businesses: access to capital; people and skills; and innovation ecosystems.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

NOVEMBER 19, 2012

Everyone thinks they have a digital strategy these days. But while your company may have a business or IT strategy that incorporates digital technology, an IT strategy does not equal a digital strategy. Because most IT strategies treat technology in isolation. That is the essence of a digital strategy.

IT Strategy 8

IT Strategy Strategy Class Offshoring 8

Harvard Business Review

MARCH 10, 2017

When doing research for our book , we found that the main reasons most companies suffer from this syndrome are that they make across-the-board cuts that are unconnected to their strategy, and fail to make the cuts sustainable. They put their money where their strategy is and continually cut bad costs and redirect resources toward good costs.

Cost 9

Cost How To Budgeting Strategic Planning 9

Harvard Business Review

OCTOBER 10, 2018

Capitec gets many things right in terms of its strategy, including its market positioning, internal operations, and organizational culture. ” Indeed, Capitec is more focused, in terms of what it does and does not do, than most companies and certainly most banks. Resisting revenue temptations. Evolving purposefully.

Banking 8

Banking Industry Bottom-up Resistance 8

Harvard Business Review

OCTOBER 17, 2017

PFK is now working on expanding its strategy to address the health needs of children with disabilities. Experimentation will be needed to determine how such holistic pediatric-care programs can best achieve long-term return on investment. whether someone is employed and his or her earnings over time).

Health Care 9

Health Care Metrics Efficiency Absenteeism 9

Harvard Business Review

JUNE 7, 2013

While every other player in the electric car space was focused on innovating individual pieces — vehicles, batteries, charge spots — Better Place''s strategy was unique in innovating the larger puzzle to deliver an affordable drive-anywhere, anytime solution. Note to Tesla owners: you are not the mass market).

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8

In the CEO Afterlife

JUNE 8, 2016

This article was written by Jennifer Horn for the June 2016 issue of Strategy Magazine. Not long after, you took aim at the coffee bean itself, ruling out the seeds that didn’t quite fit your strict flavour and aroma standards. It wasn’t long before the competition matched Nabob’s vacuum pack, says Bell.

Brand 100

Brand Brand Management Advertising Management 100