Harvard Business Review

JUNE 18, 2015

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. At a time when the customer end of the business model seems to be getting all the attention, executives must not neglect the equally important operations back end. This will inevitably have a significant impact on operations.

System 8

System Enterprise Architecture Agility Operations 8

Harvard Business Review

AUGUST 26, 2013

IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies. It requires new modes of operation. New, more agile , software development tools and testing methods are utilized.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

OCTOBER 30, 2012

When it comes to operational improvement, organizations today are light years ahead of where they were two decades ago, but there's no time to celebrate yesterday's wins. But organizations continue to use information technology to r edesign work across organizational and global boundaries. I see three big opportunities: 1.

Process 15

Process Strategy Offshoring Information Technology 15

Harvard Business Review

FEBRUARY 8, 2016

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. Every update or response to the market required multiple steps; it cost time and performance. They saw the potential for significant business gains.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

AUGUST 1, 2013

These differences go to the foundation of the modern corporate IT department — the infrastructure — which includes the software, hardware, communications, facilities, data centers, operations, and other technical resources a corporation operates. IT management Information & technology Innovation'

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

AUGUST 7, 2017

This collaborative approach is no longer optional: No single company, deploying only its own products or services, can capture IoT’s value by itself, and certainly not with the speed required in today’s digital market. Sponsored by DXC Technology. Insight Center. Crossing the Digital Divide. The reason? Not so cool.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

NOVEMBER 22, 2017

There’s no question that legacy IT systems are too slow and rigid for the agility that digital business demands. And that means buying more new technology: IT organizations must adopt new platforms and processes and integrate services in new ways. Increasingly, they are looking to cloud and an API/services-based infrastructure.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

AUGUST 31, 2018

has slowed , and that in most industries the biggest firms have higher market share than they did a decade ago. Despite those trends, our research suggests that technology can in fact provide an advantage to small and new firms. dynamism, technology has been known to disrupt incumbents when they least expect it. businesses.

Technology 8

Technology Agility Fixed Costs Software 8

Harvard Business Review

JULY 19, 2017

Read more from DXC Technology: Embracing Digital Change Requires a Clear Strategic Focus. Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. Digital transformation transcends technology. The relentless speed of change of customers, markets, and technology has given rise to enormous opportunity.

Technology 8

Technology Industry GDP Content 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. Not only are there new systems, business and delivery models, types of information, technologies, etc.,

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

AUGUST 5, 2013

A pharmaceuticals company we''ve been studying decided to deploy more than 20,000 iPads and other mobile devices to the global sales force to improve its engagement with doctors in emerging and developed markets. IT management Information & technology' It has never before rolled out something at this speed. the IT function).

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. Palmisano could not have succeeded at placing values at the center of IBM's operations without strong principles of his own. When the U.S.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

OCTOBER 3, 2017

As digital technologies permeate all aspects of their operations, companies around the world anticipate the need for massive change over the next five years, according to a new global survey by Harvard Business Review Analytic Services. But can these organizations adapt fast enough? Over a third (39 percent) are moderately digital.

Technology 8

Technology Company Content Business Model 8

Harvard Business Review

OCTOBER 18, 2016

With this model, an investment can be defined as strategic, key operational, support, or high potential. Note that whether the technology used is “leading edge” is secondary. Key operational investments sustain existing business operations, helping to avoid any disadvantage.

Tools 8

Tools Competitive Advantage Operations Technology 8

Harvard Business Review

DECEMBER 6, 2012

Chris Plescia, Marketing, Collaboration and Corporate Internet Solutions BSA Leader, told me that they are moving from an information "push" environment — sending out lots of messages on things workers need to know — to a "pull" environment, where workers search for information they need, get answers to questions, or access services.

Process 8

Process Examples Strategy Six Sigma 8

Harvard Business Review

DECEMBER 14, 2015

Take, for example, the role of a marketing manager or executive in a consumer products company. A marketing manager is well educated and well compensated—he or she plays a critical role in driving sales by tailoring corporate strategies to specific products and markets.

Osborne 8

Osborne Technology McKinsey Marketing 8

Harvard Business Review

JULY 19, 2013

For example, successfully deploying CRM software on time and to budget will deliver little unless sales, customer services, and fulfillment processes are redesigned, staff trained to have the right conversations with customers, data quality improves, and marketers build the right competencies to use all the data that will now be available to them.

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

MARCH 21, 2013

At the height of the global financial crisis in 2009, the Global Pulse initiative (where I serve as director) was set up by the UN Secretary-General as an R&D lab to find out whether Big Data and real-time analytics could help make policymaking more agile and effective. The evidence is growing that it can.

Analysis 15

Analysis Globalization Crisis Price 15

Harvard Business Review

JANUARY 31, 2013

First we see major shifts in demand: developing economies such as China and India are morphing from the world's source of low-cost manufacturing capacity to the world's best market opportunities. Many of the most interesting advances are in new production processes and new information technologies.

Globalization 8

Globalization Supply Chain Pharmaceuticals McKinsey 8

Harvard Business Review

MARCH 21, 2013

At the height of the global financial crisis in 2009, the Global Pulse initiative (where I serve as director) was set up by the UN Secretary-General as an R&D lab to find out whether Big Data and real-time analytics could help make policymaking more agile and effective. The evidence is growing that it can.

Analysis 8

Analysis Globalization Crisis Price 8

Harvard Business Review

JULY 15, 2013

While the CIO needs to understand the business to add value, equally true is that senior leadership and the board of directors don''t understand how to incorporate technology in their strategy, and some don''t even see the need to do so. Many CEOs expect their next CIO to come from marketing instead of their or another IT shop.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

SEPTEMBER 20, 2012

The defense industry would also do well to learn from the rapid development processes that have made the technology sector so agile operationally. For companies like our own, with already established data collection and processing businesses, the market opportunity makes the investment worth it and critical to long-term success.

Technology 8

Technology Analysis Health Care Industry 8