Harvard Business Review

JUNE 22, 2012

The point is, if you can think, you can innovate. You can be the one who figures out that putting the TV in everyone's airplane seatback could make for a great new airline. Here are a few examples where a simple twist on an existing paradigm changed everything — often in complicated technological businesses. Better Planet.

Innovation 15

Innovation Retail Airlines Technology 15

Strategy Driven

NOVEMBER 7, 2011

Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success by Val and Sarah Gee The secret to business growth is right before your eyes – it’s the creativity and innovation percolating in each one of your employees every minute of every day. Business Improv !

Strategy 70

Strategy Kotter RASCI Motivation 70

Harvard Business Review

JUNE 12, 2015

The CEO knew I was a fan of passion-fueled innovation and thought he had a story I’d find inspiring, hence the call. To do that, he said, I want to challenge you to bring your heart to work in new and creative ways. For me, the point of his story was simple but profound: empathy is the engine of innovation.

Innovation 8

Innovation CEO Benchmarking Airlines 8

Women on Business

JANUARY 24, 2011

To compensate your side of this seesaw, creative shortcuts cultivate new directions for building business and explore the inspiring nature of change. Connect as many strengths and resources as possible, for innovation lives in fresh combinations. The most creative approaches will get the most attention. Design stems from USE.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

MAY 13, 2015

National Infrastructure Week, May 11-15, should mark the acceleration of giving entrepreneurs and innovators a prominent seat at the table, adding technology opportunities to solve America’s infrastructure problems. Innovation comes from courageous people with an entrepreneurial spirit.

Transportation 8

Transportation Entrepreneur Wireless Airlines 8

Harvard Business Review

DECEMBER 20, 2016

If there are superconsumers in your midst, and if they’re encouraged to speak their minds, they will inject your culture with extra doses of energy, empathy, and creativity. The airline industry has experienced great volatility from deregulation, takeovers through mergers and acquisitions, and, as always, unpredictable forces of nature.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JULY 9, 2018

But it’s particularly difficult for large, traditional firms , especially those which operate in consolidated, non-growth industries (think pulp and paper, steel, airlines) and which are often located away from the metropolitan areas where data scientists live. And they can create a lot of value by generating new business.

Bottom-up 8

Bottom-up Operations Training Efficiency 8

Harvard Business Review

MARCH 7, 2011

Apple, Google, Berkshire Hathaway, Southwest Airlines, Procter & Gamble. There are plenty of organizations with cool technology or hot products. The organizations I admire don't just lead their industries in terms of innovation or financial performance or market share. Is this company as consistent as it is creative?

Company 15

Company Collins Airlines Long-term 15

Harvard Business Review

DECEMBER 27, 2013

Airline JetBlue has embedded this philosophy in its hiring process. Tap into the creativity of your front line. With facts in hand, the company quickly developed a plan to replicate the innovation across its network. Technological advances have made it much easier for companies to understand customers on an individual basis.

Banking 11

Banking Airlines Compliance Bond 11

CO2

JUNE 29, 2010

The 9/11 terrorist attacks; the Mumbai, Bali, and London Tube bombings; the attempted bombing of a Delta airlines flight in December 2009; and suicide bomber attacks in Iraq and Afghanistan are examples of the personal magnetism of Oussama Bin-Laden and the Al-Qaeda cause. Storage Technology Corporation (“StorageTek”) and U S WEST Inc.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

JANUARY 28, 2016

Innovation vs. Regulation. Many organizations, particularly in the aftermath of the global financial crisis, are saddled with trying to do business, let along innovate, under increasingly crushing regulatory environments. Advanced technology is at the core of virtually every company’s business model today.

Succession 8

Succession Agility Globalization Learning-by-Doing 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

AUGUST 11, 2015

Leading technology companies are increasingly soliciting their users to take political action on their behalf to defend controversial business models from regulation, support new programs, and promote their moral values in active political battles. According to the airline’s campaign site , over 50,000 people have signed on.

Politics 8

Politics Real Estate Morale Business Model 8

Harvard Business Review

MAY 12, 2014

These information services, the thinking went, were better left free to innovate and compete largely exempt from FCC regulation. But many of its members are convinced that this regulation is needed to preserve the Schumpeterian, creative-destructive free-for-all of the Internet, which sounds like something Republicans would be for.

Telecommunications 8

Telecommunications Open-book Content Information 8

Harvard Business Review

JUNE 7, 2012

Some of the most exciting — and challenging — innovations in social media are around how to enable users of sites like Facebook and Pinterest to make recommendations, referrals, or "likes" of the products and services they use. This means they want to talk to your customers. Social media understands this and facilitates it.

Reference 12

Reference Tips Media Case Study 12

Tanveer Naseer

MAY 31, 2016

Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. By setting up ways for people to bring their innovative thinking to the surface, you can help them learn to make the most of their own creativity.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

AUGUST 16, 2016

.” And yet the lean startup methodology, born in Silicon Valley as a way for startups to tune in to customer needs with limited resources, has been gaining major momentum inside big companies like General Electric, Alaska Airlines, Telefonica, 3M, and W.L. ’ Sometimes you need to be reminded of that.”

Company 8

Company Airlines Ries Survey 8

Harvard Business Review

JUNE 26, 2017

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does.

Brand 8

Brand Company Operations Merchandising 8