Harvard Business Review

APRIL 13, 2017

Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. million in fuel costs for the airline and reduced emissions of more than 21,500 metric tons of CO 2 over the eight-month period of the study. The implication? An estimated cost savings of $5.37

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

Harvard Business Review

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 8

Airlines Disaggregation Customer Loyalty Competitive Advantage 8

Harvard Business Review

DECEMBER 19, 2013

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.

Airlines 9

Airlines Automotive Competitive Advantage Cost 9

Harvard Business Review

JUNE 23, 2014

company has a labor-management relationship exactly like this, but Southwest Airlines comes close. Its unions — which represent 83% of the airline’s workforce — have generally cooperated with management on business improvement initiatives even as they bargained over pay and benefits.

Management 8

Management Business Model Class GDP 8

Harvard Business Review

JULY 12, 2011

No company that I know of is better at testing for character than Southwest Airlines, which just published a fantastic special report on the ideas and practices that have allowed it to thrive for 40 years. Last year, the company hired fewer than 900 people, from 90,000 résumés!

Airlines 15

Airlines Health Care Consensus Policies 15

Harvard Business Review

JANUARY 19, 2015

For example, the power company Tenaga Nasional could send a leader with strong operating capabilities to work for several years at Malaysia Airlines, acquiring skills in turning around a troubled business. Talent management Leadership Developing employees' Khazanah convinced their portfolio companies to trade their leaders.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

JULY 9, 2018

Finding digital talent is one of the biggest challenges facing companies today. Because these firms tend to have slim margins and cannot pay Silicon Valley salaries, many have had to get creative in their recruiting and employee development.

Bottom-up 9

Bottom-up Operations Training Efficiency 9

Harvard Business Review

SEPTEMBER 29, 2017

In addition, airlines and the Federal Aviation Administration (FAA) use information from “near-miss” data (incidents or errors that nearly cause an accident) to inform training. A great example comes from the aviation industry. The result is “predictive safety” that relies heavily on the reporting of these mistakes.

Skills 8

Skills How To Learning-by-Doing Airlines 8

Harvard Business Review

JANUARY 19, 2018

Wilson was an industry outsider (he had previously worked as a management consultant and the head of corporate planning at an airline), whom Stemberg described as a “provocateur” and an “in-your-face kind of guy.” So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 15, 2013

Steele now straddles the for-profit and non-profit worlds as director of aviation environment for the International Air Transport Association (IATA), which represents some 240 airlines, with the goal of finding ways to reduce the industry's carbon footprint.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

NOVEMBER 12, 2015

The next morning they are due to fly home, but discover their budget airline insists that passengers print their boarding passes in advance or face an exorbitant fee at the airport. Sadly, the Goffees have no printer. Una problema , as the Italians would say.

Leadership Pipeline 8

Leadership Pipeline Diversity Creativity Airlines 8

HR Digest

JANUARY 10, 2024

They include 5 domains: Shape the Future: Strategist Get Things Done: Executor Engage Talent: Talent Manager Build the Next Generation: Human Capital Developer Invest in yourself: Personal Proficiency These foundational competencies are the pillars of what any leader should know, be and do.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

APRIL 22, 2016

.” Organizations whose success is determined entirely by the quality of their talent—sports teams, orchestras, comedy groups—have long realized that these tools are not sufficient to their challenge. They all use some version of tryouts or auditions to select their talent.

Company 8

Company Sports CEO Tools 8