Dealing with Incivility and Promoting Respect at Work
Lead Change Blog
JUNE 10, 2020
If we calm our emotions when we overreact and try to think rationally, we strengthen the mature brain, allowing us to respond wisely and with respect. Ralph Brandt from RDR Group , who has studied this subject for over 20 years, discusses how addressing situations before they get out of control could go a long way in reducing incivility.
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