Knowledge Management, Marketing and Quality

5 Steps To Develop A Learning Culture At Work

The Horizons Tracker

SEPTEMBER 7, 2020

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen, and takt time quickly spread throughout the manufacturing sector. The first-generation of the learning organization reached its nadir with the continuous improvement movement launched by W.

Osborne

Osborne Development Tacit Knowledge Kaizen

Baldrige Performance Excellence and Using Six Disciplines

Six Disciplines

DECEMBER 19, 2011

Each year, the Malcolm Baldrige National Quality Award for Performance Excellence is presented to a small handful of organizations who have proven themselves worthy by being consistently superior on seven criteria for overall performance excellence. Customer and Market Focus. Measurement, Analysis and Knowledge Management.

Six Sigma

Six Sigma Strategic Planning Executive Coaching Knowledge Management

How Older Workers Extract Knowledge From Tech Savvy Youngsters At Work

The Horizons Tracker

JANUARY 29, 2020

The research showed that companies were increasingly proficient at extracting this cultural knowledge, through both formal and informal means. Interns were a key aspect of this informal process of understanding market trends, simply by their presence in the office.

Trends

Trends Mentor Focus Group Analysis

Deming on Management: Appreciation for a System

Deming Institute

DECEMBER 9, 2019

Ackoff on Systems Thinking and Management. Applying Quality as a Business Strategy at Hallmark Building Supplies. The System of Profound Knowledge Applied to Sales and Marketing. Deming 101: Understanding Systems. Dr. Russell Ackoff Webcast on Systems Thinking. Peter Senge on Systems Thinking.

Deming

Deming System Senge Management

Separate Social Media From Marketing

Harvard Business Review

NOVEMBER 16, 2011

In most organizations, social media established a marketing beachhead. Indeed: the marketing organization has put social media technologies to work with very visible effect. But we need to break out social media and talk about more than marketing and technology. Break out social media from its marketing beachhead.

Media

Media Marketing Technology Short-term

How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

MAY 20, 2012

Examples could come from art, comics, film, music, architecture, economics (weird black markets), music, media, etc… Creating opportunities for team members to communicate and share both creatively and intellectually improves team communications and fosters innovation. Knowledge retention. [4].

Team

Team How To Knowledge Management Self-aware

Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Strategy Driven

JANUARY 12, 2024

Efficient workflows help you maintain consistent work quality, reduce waste, and maximize profits. Financial technology companies can also help improve efficiency by introducing new tools and products to the market. By using knowledge management (KM) tools , financial companies can better understand customer behavior and market trends.

Finance

Finance Technology BPM Company

Overcoming Fragmentation in Health Care

Harvard Business Review

OCTOBER 11, 2013

Health care is fragmented, and the quality of care varies widely, which leads to unsustainable health care spending. But the ACA does little to address fragmentation, quality of care, and the sustainability of the financial model for U.S. This knowledge is updated in real time and made widely available.

Health Care

Health Care Mayo Insurance Quality

Your New Idea Is Worthless Unless You Know How to Sell It

Harvard Business Review

NOVEMBER 26, 2015

Certainly, the quality of the idea has something to do with it. What if we were to add a new knowledge management product line targeted specifically at their regulatory requirements?” I think she’d be really excited if we told her we had a huge unexploited market opportunity for our Shazam software.”

Resistance

Resistance Software How To Knowledge Management

Meetings That Work for Both Managers and Makers

Harvard Business Review

JULY 4, 2016

This is particularly true in organizations where employees are both, what Paul Graham calls, “makers” and “managers.” ” Makers, also known as individual contributors, are the software developers, engineers, architects, writers, and researchers who produce knowledge.

Management

Management Fashion Knowledge Management Operations

The IT Challenge of the London Olympics

Harvard Business Review

AUGUST 10, 2012

But the lessons learned in such a critical and high-pressure environment enable us to improve our quality of service and improve our capacity to deliver complex projects in all other industries and markets. Serving as the lead technology integrator for an Olympic Games is a unique challenge.

Committee

Committee Project Audience Information Technology

The Next Frontier of Judgment - Across Enterprises

Harvard Business Review

NOVEMBER 30, 2010

Earlier this fall, The New York Post ran a story guaranteed to raise hackles among parents anxious about the quality of their childrens education in the public schools. Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.

Guidelines

Guidelines Education Telecommunications Emotional Intelligence

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4

Strategy Driven

OCTOBER 25, 2013

Prevention of leaks in customer information and losses in company market position. Body of Knowledge. Protection of status and utilization of organizational working knowledge, management’s activities and relationships with regulators. Prevention of loss in quality, purpose or vision. The Big Picture.

Crisis Management

Crisis Management Crisis Risk Management Budgeting

The Right Way to Off-Board a Departing Employee

Harvard Business Review

JANUARY 15, 2016

That took pressure off me because Maria’s primary responsibility during that time would be to onboard her replacement in a high-quality way,” says Julie. Bob not only headed the company’s marketing department, he was also the person who started the department from scratch, so everyone was worried about losing his expertise.

Learning-by-Doing

Learning-by-Doing Storytelling Cooper Case Study

A Predictive Analytics Primer

Harvard Business Review

SEPTEMBER 2, 2014

Used digital marketing models to determine what ad to place on what publisher’s site? Predictive analytics are gaining in popularity, but what do you—a manager, not an analyst—really need to know in order to interpret results and make better decisions? Who’s Afraid of Data-Driven Management? Beware Big Data’s Easy Answers.

Sample

Sample Analysis Information Technology Knowledge Management

Leadership Digital

5 Steps To Develop A Learning Culture At Work

Baldrige Performance Excellence and Using Six Disciplines

Trending Sources

How Older Workers Extract Knowledge From Tech Savvy Youngsters At Work

Deming on Management: Appreciation for a System

Separate Social Media From Marketing

How to Create Remarkable Teams PART 2 – Collaboration

Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Overcoming Fragmentation in Health Care

Your New Idea Is Worthless Unless You Know How to Sell It

Meetings That Work for Both Managers and Makers

The IT Challenge of the London Olympics

The Next Frontier of Judgment - Across Enterprises

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4

The Right Way to Off-Board a Departing Employee

A Predictive Analytics Primer

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