Harvard Business Review

MAY 24, 2012

But in the era of Big Data and decision-making at the desktop, it's vexing to think that any company with significant technology investments would allow the all-too-human traits of ownership debates and subjective opinion to override robust data analysis. But optimizing the use of these and other technologies remains a challenge.

Merchandising 11

Merchandising Risk Management Supply Chain Retail 11

Harvard Business Review

SEPTEMBER 23, 2016

Welcome to the era of “conversational commerce,” the term for online business that’s powered by natural language technologies. The company relies on external experts for customer experience design and bot technology. Users are already in the habit of interacting on messaging apps.

Company 8

Company Brand Learning Curve Merchandising 8

Harvard Business Review

NOVEMBER 12, 2015

This villain-victim-hero framework can be applied across many industries: In software, the villain might be slow or unreliable programs, the victims are frustrated users, and the hero is new or updated technology that works correctly and efficiently.

Merchandising 8

Merchandising Health Care Software Price 8

Harvard Business Review

MARCH 29, 2013

In 2008, Coca-Cola, after six months of studying the needs of Brazil's growing lower-middle-class population, identified a core social issue — skills development among low-income young people — as a strategic focus that could improve the company's profitability. Can Technology End Poverty? Make the Business Case.

System 8

System Merchandising Retail Class 8

Harvard Business Review

SEPTEMBER 3, 2015

Or they can run them in a way that leverages a skilled, capable, motivated workforce. Second, they are better at adapting to changes in customer demand, technology, and regulation. There are also differences in the merchandise mix of different companies. Executives have a choice in how they run their operations.

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

JUNE 21, 2013

It should be an enticing entry to the world of you and your content assets — your other writings, your talks, videos, seminars, special events, emblems, merchandise, teachings, and affiliations — a world that you can continue to expand and update, so that the book, while unchanging, takes on new meanings over time. Irrevocability.

Books 8

Books Merchandising Video Sharpe 8

Harvard Business Review

AUGUST 11, 2015

Our work covers each brand’s visual identity, from the product itself all the way to the marketing and merchandising activities that bring a brand to life across different platforms—music, sports, fashion, and so forth. That’s a disaster because you do need skills and experience. There is industrial design.

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

AUGUST 6, 2014

Zhou departed in 2005 and went on to found Qihoo 360 Technology, a $12 billion company that now trades on NASDAQ. The previous year the company had generated more than $4 billion in gross merchandise sales through its platform, yielding about $50 million in revenue. Not surprisingly, this didn’t sit well with the local team.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

NOVEMBER 27, 2018

We have algorithms for recommender systems, merchandise buying, inventory management, relationship management, logistics, operations — we even have algorithms for designing clothes! The data scientists will need to have the skills to provision their own processors and conduct their own exploration.

Learning-by-Doing 10

Learning-by-Doing Engineering Metrics Cost 10

Strategy Driven

JUNE 22, 2012

My analysis: You achieve your own future, with the help of skilled advisors. Communications is fundamental to maintaining, but technology is only as good as the people using it. Many managers have poor people skills, as well as poor verbal-written communications skills. Self-promotional brochures. In One Easy Lesson.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

MARCH 8, 2011

He pared back the product portfolio to those that fit with P&G's well-established capabilities system: world-class branding, global sales and merchandising, and rapid technological innovation, all for particular types of life-enhancing consumer products. In the short run, you'll see better financials.

Merchandising 14

Merchandising Budgeting Pharmaceuticals CEO 14

Harvard Business Review

JUNE 26, 2017

As the industry moved toward an emphasis on customer service and merchandising, the company fell behind, because its employees were focused more on increasing inventory turns and sales per square foot. For example, at a grocery store chain I worked with, employees were steeped in an operations culture that valued efficiency and productivity.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

FEBRUARY 8, 2013

A growing number of innovation groups bring together disparate functional skills (typically R&D, marketing, IT, and customer insight) to launch new products or services, and then keep the teams together afterwards. Frito-Lay Inc.,

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8

Harvard Business Review

MAY 3, 2018

Most of the digital giants in both countries are investing in artificial intelligence and other technologies that will facilitate their entry into yet other industries. Indeed, from 2011 to 2017, the GAFAM companies (Google/Alphabet, Amazon, Facebook, Apple, and Microsoft) acquired more than 65 leading-edge European technology companies.

Company 8

Company Venture Capitalist GDP Retail 8

Harvard Business Review

NOVEMBER 19, 2018

And academic research has found that rising industry concentration correlates with the patent-intensity of an industry, suggesting “that the industries becoming more concentrated are those with faster technological progress.” Walmart went from a 3% share of the general merchandise retail market in 1982 to over 50% today.

Software 8

Software Company Competitive Advantage Henderson 8