N2Growth Blog

APRIL 25, 2010

Tenure Posted on April 26th, 2010 by admin in Productivity , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth After my last post “ Focus on Performance &# I thought it might be a good idea to follow-up by addressing what is in my opinion one of the great killers of corporate productivity – tenure.

Loyalty 419

Loyalty Blog Brand Follow-up 419

Eric Jacobson

JUNE 17, 2020

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the must-read book , Evergreen. Noah Fleming Fortunately, in Fleming's timely and intensively relevant book , he shows you through strategies, exercises and examples what to do.

Customer Loyalty 65

Customer Loyalty Loyalty How To Content 65

Tanveer Naseer

OCTOBER 2, 2012

Lack of loyalty is a serious problem in organizations everywhere today. Both sides pay a price for this lack of loyalty. Workers are naturally less happy on the job when they sense little or no loyalty from their employer. Loyalty to colleagues can turn into an us-versus-them attitude toward those higher up.

Loyalty 264

Loyalty Short-term Open-book Bottom-up 264

Great Leadership By Dan

JUNE 1, 2017

With millions of millennials pegged as “job hoppers” who “leave before they even get productive,” older managers are increasingly unwilling to put in the effort to help develop and train their younger colleagues. Guest post from Lee Caraher: The great lament of so many leaders and managers today is that “no one is loyal anymore.”

Loyalty 169

Loyalty Long-term PR Taylorism 169

Coaching Tip

NOVEMBER 15, 2016

In his book, THE CUSTOMER LOYALTY LOOP, Fleming offers proven secrets for building a systematic (and replicable) process to acquire loyal customers who will become evangelists for your business. . Source: Noah Fleming: The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions.

Customer Loyalty 70

Customer Loyalty Loyalty Influence Strategy 70

Brigette Hyacinth

JUNE 19, 2021

Here are 7 reasons why employees have no loyalty to corporations: Not valuing employees or appreciating their contributions. For loyalty, there has to be a relationship that develops between employee and employer and this develops over time through trust that gets built and sustained. Loyalty is a two-way street.

Loyalty 66

Loyalty Micromanagement Open-book Construction 66

Eric Jacobson

JANUARY 9, 2019

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the must-read book , Evergreen. Noah Fleming Fortunately, in Fleming's timely and intensively relevant book , he shows you through strategies, exercises and examples what to do.

Customer Loyalty 50

Customer Loyalty Loyalty How To Content 50

Women on Business

JANUARY 19, 2011

How do I build customer loyalty? I earn loyalty by giving it. Loyalty has to be intentional and designed. Delighting customers doesn’t build loyalty. I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! Decide ) Decide what your customer experiences will look like.

Customer Loyalty 171

Customer Loyalty Loyalty Press Release Discount 171

Tanveer Naseer

MARCH 8, 2016

More importantly, companies like Mercedes-Benz USA (with whom I have worked and written about in my latest book “ Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way “) focus on making the life of customers easy by empowering staff members, streamlining processes and strategically deploying technology.

Customer Loyalty 100

Customer Loyalty Loyalty Brand Technology 100

Leading Blog

APRIL 8, 2020

Your team has to know what your “ forever promise ” is—the organization’s commit-ment to customers that justifies customer loyalty. But when the dust settles, they will have lost the trust that makes customer loyalty possible. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve.

Crisis 330

Crisis Short-term Customer Loyalty Long-term 330

Great Leadership By Dan

JULY 8, 2020

But there may be other attributes—they use your products regularly and well. For example, they might refer in new customers, or speak at your events, or provide feedback on product direction. You want a product that your specific, clearly defined audience wants to buy. And you don’t want to build products just because “you can”.

Business Model 282

Business Model Long-term KPI Loyalty 282

Eric Jacobson

NOVEMBER 16, 2013

They also say in their book, Now.Build A Great Business! And, when that happens, the customer is afraid that he/she is going to be stuck with a product/service that doesn''t work and feels angry that he/she went ahead with the purchase in the first place. that: a slow response to a customer complaint triggers fear and anger.

Customer Loyalty 81

Customer Loyalty Loyalty Open-book Books 81

Eric Jacobson

SEPTEMBER 27, 2015

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the new, must-read book , Evergreen. Noah Fleming Fortunately, in Fleming's timely and intensively relevant book , he shows you through strategies, exercises and examples what to do.

Customer Loyalty 50

Customer Loyalty Loyalty How To Content 50

Eric Jacobson

SEPTEMBER 17, 2023

Extreme Teams is a fascinating book by Robert Bruce Shaw , where he takes you inside top companies and examines not just great teams (your more “conventional” teams), but extreme teams. What products or services do our customers value the most? According to Shaw, extreme teams : View work as a calling —even an obsession.

Shaw 108

Shaw Team How To Loyalty 108

RapidStart Leadership

APRIL 20, 2017

A book I read recently cast a whole new light on what it means to have problems as a leader, and what you should do about them. The book I just finished reading was It Worked for Me , by Colin Powell. His book is filled with interesting personal anecdotes that he uses to illustrate the lessons he’s learned about leading others.

Books 144

Books Learning-by-Doing Bureaucracy Follow-up 144

Leading Blog

NOVEMBER 22, 2019

Further, without empathy, leaders can’t build a team, inspire followers, or elicit loyalty. Empathetic leaders engender loyalty among both customers and employees. In the book, you will find seven simple ways to train yourself to lead more empathetically. Here are four of the most actionable steps you can take: 1.

Leadership 348

Leadership Emotional Intelligence Loyalty Open-book 348

First Friday Book Synopsis

JANUARY 20, 2012

Smile Guide: Employee Perspectives on Cullture, Loyalty, and Profit Paul Spiegelman Brown Books Publishing Group (2012) How and why a values-based company can make the world a better place by enhancing the lives of those who work there Those who have read Paul Spiegelman’s previous book, Why is Everyone Smiling?

Books 125

Books Loyalty Review Productivity 125

Leading Blog

FEBRUARY 5, 2021

In our book, Relentless: The Forensics of Mobsters; Business Practices , we discovered the leadership principles of organized crime syndicates that forge high-performance teams of very loyal gangsters, incredibly strong brand names and cultures with a long-term perspective and an unrelenting customer focus. Zimmerman , Ph.D.,

P&L 329

P&L Franchising Leadership Forrester 329

Eric Jacobson

DECEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best new leadership book of 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. You’ll find the 200-page book easy to read.

Books 65

Books Leadership Ethics Morale 65

Eric Jacobson

NOVEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best leadership book for 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. You’ll find the 200-page book easy to read.

Books 65

Books Leadership Ethics Morale 65

HR Digest

FEBRUARY 25, 2021

New employee orientation has a monumental impact on loyalty and engagement. Follow our New Employee Orientation Guide if you’d like to mentally and emotionally integrate employees into your organization, and equip them with the best skills, tools and support to reach maximum productivity. Show the building’s emergency exits.

Productivity 81

Productivity Products Guidelines Compliance 81

Brigette Hyacinth

OCTOBER 22, 2020

The long-term success of any company depends on the quality and loyalty of it’s employees. Frequent turnover has a negative impact on employee morale, productivity and company revenue. A lack of loyalty isn’t just employees who are leaving. There is true profitability involved when you cultivate employee loyalty.

Loyalty 123

Loyalty Bottom-up Long-term Morale 123

Eric Jacobson

FEBRUARY 7, 2019

They also say in their book, Now.Build A Great Business! And, when that happens, the customer is afraid that he/she is going to be stuck with a product/service that doesn't work and feels angry that he/she went ahead with the purchase in the first place. that: a slow response to a customer complaint triggers fear and anger.

Customer Loyalty 50

Customer Loyalty Loyalty Open-book Books 50

Eric Jacobson

JANUARY 17, 2015

"Today''s customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the new, must-read book , Evergreen. Noah Fleming Fortunately, in Fleming''s timely and intensively relevant book , he shows you through strategies, exercises and examples what to do.

Customer Loyalty 50

Customer Loyalty Loyalty How To Content 50

Engaging Leader

OCTOBER 17, 2013

The post 060: Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People | with Joseph Michelli appeared first on Engaging Leader. How do leaders at Starbucks steward products and people to build customer engagement, loyalty, advocacy and even brand love?

Productivity 164

Productivity Products Hotels Tactics 164

Great Results Team Building

MAY 1, 2024

Just like a key needs the right grooves to unlock a door, your leadership approach needs to adapt to different personalities to achieve truly productive communication. Their focus on building relationships fosters loyalty and collaboration. For an I client, highlight the innovative aspects of your product or service.

Team 187

Team Teamwork Brainstorming Efficiency 187

Strategy Driven

APRIL 27, 2023

By understanding the customer journey and optimizing content for each stage, businesses can create tailored experiences that are more likely to convert to sales and loyalty. By focusing on cross-channel personalization, companies can maximize engagement with their customers and encourage loyalty over time.

ROI 113

ROI Metrics Loyalty Content 113

Great Results Team Building

MARCH 21, 2023

Main Points at a Glance Utilize Slack Apps Craft a Positive Workplace Culture through Employee Acknowledgement Healthy Employees Are Connected Employees Productivity and Connection go Hand-in-Hand Utilize Slack Apps Slack is a powerful communication tool for remote teams and in-person office spaces.

Team 162

Team Tips How To Team Building 162

CO2

NOVEMBER 28, 2023

Despite their expertise, the sales process felt uncomfortably akin to a transaction at a used-car lot, with attempts to upsell products, including an entire box of ski socks. Blurring the lines between different brand promises can lead to customer dissatisfaction and erosion of brand loyalty.

Brand 78

Brand Quality Loyalty Long-term 78

Lead Change Blog

JANUARY 27, 2020

Great leaders also understand that happy, healthy, contented, and empowered staff are much more productive and effective, they facilitate more fulfilling workplaces, and that delivers better outcomes for both themselves and their customers. I found it in one of my favourite management books, entitled Managing Change and Making It Stick.

Rogers 226

Rogers Loyalty Morale Process 226

Strategy Driven

DECEMBER 15, 2014

HARSH REALITY: It’s more than likely the CEO doesn’t want to meet with you, much less talk about your product or service. Productivity. Productivity has many sides. It may be the production of people or the production of a manufacturing facility. It may even be the CEO’s personal productivity.

CEO 66

CEO Productivity Products Loyalty 66

The Horizons Tracker

NOVEMBER 23, 2023

By automating tasks like booking and contactless check-in, AI has liberated staff members to dedicate their attention to delivering exceptional, tailored experiences to guests in a prompt and cost-effective manner. Consequently, it comes as no astonishment that AI has emerged as a transformative force within the hospitality industry.

Hotels 119

Hotels Influence Ethics GDP 119

Great Leadership By Dan

JUNE 22, 2017

Demonstrate loyalty. Loyalty is also of key importance to leaders and organizational success. In fact, the mark of an effective leader is the ability to influence others to accomplish worthy goals; this requires loyalty to the desired outcome. Dogs bond with their families and stick with them through thick and thin.

Tips 241

Tips Leadership Loyalty Learning-by-Doing 241

Eric Jacobson

OCTOBER 13, 2022

Extreme Teams is a fascinating book by Robert Bruce Shaw , where he takes you inside top companies and examines not just great teams (your more “conventional” teams), but extreme teams. What products or services do our customers value the most? According to Shaw, extreme teams : View work as a calling —even an obsession.

Shaw 96

Shaw Team Loyalty Environment 96

Skip Prichard

OCTOBER 20, 2020

Her book, Profit or Wealth: Simple Rules for Sustainable Business Growth includes numerous helpful financial lessons for business owners. I reached out to talk about her book. What are some ways to generate customer loyalty to encourage predictable revenue streams? Loyalty programs create predictable revenue streams.

Loyalty 138

Loyalty Long-term Bottom-up Proposal 138

Lead Change Blog

DECEMBER 20, 2018

That’s why we’ve written this book. In the seven years since we wrote the first edition of this book, career development has only become more important. it was possible for career development to be integrated into the work. that needs to get done as opposed to being a separate series of. And it can be. HELP THEM GROW.

Customer Loyalty 241

Customer Loyalty Human Capital Career Webinar 241

Lead on Purpose

NOVEMBER 6, 2010

This powerful statement comes from Tommy Spaulding in his new book It’s Not Just Who You Know: Transform Your Life (and Your Organization) by Turning Colleagues and Contacts into Lasting, Genuine Relationships. In these relationships, vulnerability, authenticity, trust and loyalty are off the charts.

Review 157

Review Books ROI Loyalty 157