Harvard Business Review

APRIL 24, 2015

It’s understandable that most CEOs try to manage their boards. At most companies, despite all the best intentions, managing the board usually means keeping directors at arm’s length. In practical terms, that means not trying to stage-manage board interactions. It’s all a matter of developing trust.

CEO 8

CEO 360-Degree Feedback Management Charisma 8

Harvard Business Review

AUGUST 30, 2012

Consider a health insurance company that has been struggling with change programs gone haywire for quite some time. This company has demonstrated a repeated pattern of 3- to 5-year cycles where it launches a change program, takes awhile for managers to get behind it, and then more time to get it funded. How can you break this cycle?

Company 8

Company COO CFO Insurance 8

Harvard Business Review

NOVEMBER 25, 2013

In our work with clients across dozens of sectors over more than five years, we have found that the strongest CMO/CFO partnerships develop when both parties undertake five actions: 1. CMOs need to start building this relationship by having a clear understanding of what CFOs expect.

CFO 8

CFO Short-term Long-term Benchmarking 8

Harvard Business Review

JANUARY 9, 2013

When he was in his 70s, and still very much on top of the world, AIG chief executive Maurice "Hank" Greenberg used to laugh off any hint that his time at the helm of the world's largest property/casualty insurer might be nearing an end. True, AIG FP was already deep into the business of insuring subprime mortgage deals in 2005.

Insurance 8

Insurance Long-term Short-term CFO 8

Harvard Business Review

JULY 21, 2016

And we have figured out why: analytics forces changes on the C-suite that the CEO has to anticipate and manage, but many don’t. Insurance, a very analytics-intensive industry, saw nearly half of CAOs changing roles over an 18-month period.). These forces must be understood and managed for the entire initiative to succeed.

CEO 8

CEO Competitive Advantage ROI CFO 8

Harvard Business Review

AUGUST 23, 2012

These hurdles aren't unique to financial services — insurance, pharmaceuticals, health care and government all face regulation, to name a few examples. Just ask Gene Morphis, ex-CFO of clothing retailer Francesca's. Limited users are free to draft tweets and updates, which are then fed into approval queues for manager review.

Compliance 15

Compliance Media Compliance Officer Policies 15

Harvard Business Review

SEPTEMBER 27, 2013

Then there''s the advice from "thought leaders," whose writing sometimes "reads like management-speak Mad Libs.” Fortune It was perhaps this summer''s most chilling business story: the suicide of Zurich Insurance Group CFO Pierre Wauthier, who left a note condemning the company''s chair, Josef Ackermann.

Review 8

Review CFO PR Analysis 8

Women on Business

DECEMBER 3, 2012

Guest Post By: Rania Stewart, senior product manager with Peoplefluent.com. Take a quick scan of the managers and company leaders. Perhaps your manager had your job title a few years or months back, or your new CFO recently transitioned into the role from heading the accounting department.

Career 247

Career Company Software Handbook 247

Harvard Business Review

APRIL 16, 2012

Often citing the maxim that "cash is king", CFOs know that strategic cash can enhance shareholder value in various ways. As long as the CFO can stipulate that the company does not intend to repatriate the cash, it avoids the incremental tax that will be levied due to the territorial system of U.S. It can: Save Taxes.

Company 14

Company Cost of Capital Finance Long-term 14

Harvard Business Review

APRIL 13, 2012

But if you're a CFO, you'll have to decide whether you like consistent or variable expenditures. And if the service provider cannot afford the insurance premiums necessary to cover the liability without raising prices to the level that the service becomes too expensive to consume.well, you get the picture.

CFO 15

CFO Operations Budgeting Technology 15

Harvard Business Review

JUNE 4, 2013

How about this, the boardroom version of Sophie''s Choice: "Who would you rather fire, the CFO or the CSO?". In other cases, such as Nationwide Insurance ''s October 2012 security breach, companies invoke client-attorney privilege to seal the evidence. IT management' You probably don''t understand where your data is.

CEO 8

CEO CFO Offshoring Cost 8

Harvard Business Review

OCTOBER 30, 2017

Over a period of years, every GE senior manager would learn the lean startup methodology, and GE would be the showcase for how modern companies use entrepreneurial management to transform culture and drive long-term growth. So is John Rice, the head of global operations, along with CFO Jeffrey Bornstein. Then it wasn’t.

Ries 8

Ries Long-term Short-term Price 8

Harvard Business Review

JANUARY 28, 2015

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. When sales managers saw a rush of customers, they could put more people on the front desk. Customers Customer service Operations management' The CMO and COO are the natural partners for turning this around.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

APRIL 20, 2016

The current ROI debate has focused on whether one type of wellness program, lifestyle management (diet, exercise, and lifestyle changes), can reduce health care claims and lead to lower costs. Rather, it’s what type of wellness program can reduce claims and thereby lower insurance premiums.

ROI 8

ROI Health Care Company Competitive Advantage 8

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

JUNE 26, 2015

Dismissing an employee is one of the most unpleasant tasks of management. Presiding over layoffs is a “distasteful part of management that many people fear,” says Laurence J. Stybel, a career management and board adviser and an executive in residence at Suffolk University’s Sawyer Business School.

How To 8

How To Case Study Letter Reference 8