June, 2018

Building a Culture of Excellence: Tom Peters


I created a series of sketch notes for Tiffani Bova’s “ What’s Next ” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce.

4 Ways To Fortify Your Courage To Lead

Tanveer Naseer

The following is a guest piece by Shelly L. Francis. Are you passionate about your work or cause, but trying to sustain yourself in the midst of heavy demands and the urgency you feel about making a difference?

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7 Attributes of a Mature Leader

Ron Edmondson

The best leaders I know don’t have all the answers. They haven’t got everything figured out yet. Most wouldn’t even consider themselves “experts” in the field of leadership. (I I certainly don’t consider myself to be one.)

What an open dialog requires of you


Photo credit: 123RF. There are times when a you as a leader will need to have an open dialog with an individual, group or team. This might be so that you can get others’ input, thoughts or opinions. It isn’t about pushing your ideas on others, it’s about drawing theirs out.

Hit Songs and Great Leadership

Great Leadership By Dan

Guest post by Brant Menswar and Jim Trick: While on the surface, you would think the goal of any songwriter is to write a song that dominates the airwaves, flies up the charts, sells millions of records and wins a coveted Grammy Award.

10 Questions That Expose Toxic People

Leadership Freak

The deadliest person on your team is a high performing toxic person. Toxic people: Brag about using power and manipulation to get what they want out of others. Blame you when they offend… Continue reading → Accountability Culture Personal Growth Success Leadership Development

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178: How to Succeed at Work/Life Balance (Without Going Crazy)

Engaging Leader

Imagine life is a game where you are juggling five balls. Work is a rubber ball. If you drop it, it will bounce back. The other four balls — family, health, friends, integrity — are made of glass. James Patterson The first secret to work/life balance is recognizing that it’s not about balance.

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More Trending

7 Reasons The Introvert Isn’t Talking in Team Meetings

Ron Edmondson

Ever wonder why the introvert on your team isn’t talking? Occasionally I will hear another leader complain about someone on their team who the leader feels doesn’t contribute as much as others. She’s too quiet.” “I I wish he would speak up more.” “He

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What if questions were valued as much as knowledge?


Photo credit: 123RF. The people with the most smarts win! There are rewards to be reaped for the most knowledgeable people in our society and our organizations. Imagine what might happen if we also rewarded those who are smart AND ask great questions.

The 9 (or 99?) Ps of Leadership

Great Leadership By Dan

How to Make Meaningful Change

Leadership Freak

It takes no courage to stand aloof and complain. Do you wish to lead? Change something. #1. Accept the messy. Acceptance isn’t approval. “The first step toward change is awareness. The second step… Continue reading → Change Leadership Development Leadership

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Leading Is About People’s Lives

Joseph Lalonde

A sad trend I’ve seen in leadership is the focus on self. Leadership has, for a time, become more about the leader than the people. And leadership isn’t about the leader. Leadership is about the people. Photo by Ezra Jeffrey. This is a leadership truth you have to remember as you lead.

10 Tips That Make Complex Leadership Ideas Really Simple

N2Growth Blog

Like many Inc.com columnists, I am a consultant and business author. I’ve written five books over the past 25 years and am proud of all of them. My latest, It’s Good To Be King , has done well probably because it simplified what many make complex: leadership principles.

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7 Qualities of an Easy to Follow Leader

Ron Edmondson

Are you easy to follow as a leader? I might ask – are you followable? Followable may not be a Scrabble approved word – or even a word, but the application and the intent of the word is huge. A followable leader has people who want to follow. See how elementary I can be?

What Neuroscience Reveals About Creating Better Leaders In Today’s Organizations

Tanveer Naseer

The following is a guest piece from my friend, author and Forbes columnist, David Amerland.

Active Listening: the Key to Leadership Success

Great Leadership By Dan

Guest post by Richard Lindenmuth: Leaders are often thought of as the individual undertaking the most personal risk.

How to Respond to an Angry Employee

Leadership Freak

Don’t ad lib when emotion is high. Prepare yourself to respond to an angry employee. Develop a plan. How to respond to an angry employee: #1. Emotion comes first. Diffuse hot emotion before solving tough… Continue reading → Anger Goals Solutions Stress Communication Leadership Development

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Quotes And Leadership Lessons From Incredibles 2

Joseph Lalonde

A Reel Leadership Article Almost 14 years ago, the original Incredibles movie released. Audiences were captivated by the adventures of Bob Parr/Mr. Incredible (Craig T.

5 Proven Steps to Start a Successful Franchise Business

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. link]. Franchising Franchises starting a business starting a franchise

4 Random Leadership Principles Learned the Hard Way

Ron Edmondson

Here are four random leadership observations I’ve learned the hard way. And, some I repeated many times. I hope you can learn them from me without having to repeat them. Don’t make solo decisions involving people. The hardest decisions a leader makes always involve people.

Reinforcements: How to Get People to Help You

Leading Blog

“I actually felt as if I was going to perish, ” said psychologist Stanley Milgram upon asking a subway rider for their seat. Asking for help makes most of us uncomfortable and we often go to great lengths to avoid doing it. We fear rejection. We fear that people we think less of us.

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A Leadership Lesson from D-Day: Foresight

Great Leadership By Dan

Guest post by John Antal : F oresight is one of the most critical skills of a leader. Foresight is the capacity to accurately focus on the key factors of a rapidly changing and chaotic situation without losing sight of the big picture.

7 Ways to Help Your Boss Be a Better Listener

Leadership Freak

Listening is the first step back from the abyss of lousy leadership. But what if your boss is a lousy listener? Listening leaders are better leaders. 7 Ways to Help Your Boss Be… Continue reading → Communication Listening Leadership Development

Use Your Setback For Your Comeback

Joseph Lalonde

How Your Failure Sets You Up For An Epic Comeback Setbacks… Something you hate to experience. Something that tells you that you’re not good enough. That you should just go home. When you experience a setback, you feel like you’re 3 steps further back than when you began.

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The Question That Can Make Your To-Do List More Manageable

Kevin Eikenberry

Some people are “list people,” while others aren’t. Even if it isn’t your general inclination, you have made a to-do list at some point – likely on a day when you had lots to do. There is a question that might change everything for you.

Hard Advice for Young Leaders

Ron Edmondson

I have some hard advice for young leaders. Before I share , I feel the need to be clear, in case you’re a new reader or don’t know me well, I’m a supporter of young leaders.

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13 Financial Mistakes You Could be Making While Freelancing or Managing Your Small Business

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. link]. Reader Submission Finance

Preview Thursday – Switchers

Lead Change Blog

The following is an excerpt from Switchers: How Smart Professionals Change Careers and Seize Success by Dawn Graham. Your Hold on How Things Are. An old fable about a hunter who sets a trap to capture a monkey offers a perfect analogy for your biggest obstacle as a Switcher.

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How to Gain Power when you Feel Powerless

Leadership Freak

Many emails I receive concern frustration caused by feeling powerless. Something’s wrong and change seems unlikely. Abuse gives power a bad name, but you need power to get things done. How to gain… Continue reading → Change Power Strengths Success Taking others higher Leadership Development organizational success

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Leaders As Control Freaks

Joseph Lalonde

A control freak refers to a person who must be in control of all things and people. This is the micromanager who nitpicks about performance to such an extent workers are emotionally exhausted and anxious. Photo by Alejandro Alvarez.

Ten Years After Ford’s Spectacular Turnaround, What Alan Mulally Reveals About Brand-Inspired Cultural Revolution

Great Leadership By Dan

Guest post from Denise Lee Yohn: It's been 10 years since Alan Mulally pulled off what has been considered one of the greatest corporate turnarounds in U.S. history.

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Excellence Often Comes With Quirks

Ron Edmondson

I heard of a very well known band who demanded Skittles and M&M’s in their dressing room prior to the show, but there was always one color, which had to be removed. The color consistently changed.

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How To Prepare Leaders for Remote Work Teams

Jesse Lyn Stoner Blog

Guest Post by Kevin Eikenberry Organizations around the world are trying to come to grips with the way we work today. How does work get done effectively when people aren’t in the same place at the same time? Telework, even part-time telework, alters team effectiveness in unexpected ways.

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Are you shutting people out with your communication?

Lead Change Blog

One of the perils of working at the same place for a long time is that you forget that the terminology you use with co-workers is obtuse, confusing or bewildering to people not in the know. The shorthand of internet-speak, whether on Twitter, text or Slack, compounds this problem. It’s not just industry jargon but also countless abbreviations and inside jokes. Maybe I should clarify: This universe of communication isn’t a problem by default.

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6 Reasons Employees Don’t Talk to Their Managers

Leadership Freak

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading → Communication Culture Feedback Listening Personal Growth Taking others higher Leadership Development organizational success

Interview With Garry Ridge – CEO Of WD-40: Cultivating A Culture Of Servant Leadership

Joseph Lalonde

Garry Ridge is the CEO of the WD-40 Company.

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The $15 Billion Leadership Mistake

Great Leadership By Dan

Guest post by Ken Pasch: Roughly $15 billion is spent every year on training leaders in the U.S. Are those paying the bills getting their money’s worth? A number of C-suite executives have begun to wonder.