Persuasive Powerhouse

SEPTEMBER 13, 2010

We may be snowed by the public relations machine that “markets” a poor leader. Complacency has it’s price, up to and including some morally and ethically reprehensible leaders who have been elected to public office. We might simply vote without doing our homework first. Worse yet, we may not vote for anyone.

Leadership 150

Leadership Follow-up Blog Greenleaf 150

N2Growth Blog

NOVEMBER 10, 2010

Remember that leadership is not a spectator sport. I am always so refreshed by the centrality of ethics, doing the right thing, and people as capital – in your work! Great leaders will do anything to get off the bench and into the game. Great insights Susan.

Blog 332

Blog Learning-by-Doing CEO Strategy 332

Harvard Business Review

MARCH 12, 2018

” Whether in marketing or sales, it often feels like jobs are contingent on external circumstances, the whims of executives, strategic pivots, and shareholder demands. This hasn’t gone unnoticed by some leaders, and a new generation of CEOs taking a cue from this last bastion of the Protestant work ethic.

CEO 8

CEO Company Sports Fashion 8

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

APRIL 26, 2011

He would have to train in completely different ways, and unlearn many of the things that have allowed him to succeed at his chosen sport. His skills and work ethic suggest that it would be reasonable to assume he could have been a world-class ice hockey player if he had dedicated himself to the sport as a youth.

Sports 13

Sports Christensen Innovation Class 13

Harvard Business Review

MARCH 21, 2018

She ultimately realized she had to take control of how she told her story, and make those hiring managers understand she wasn’t marketing her flying abilities — it was about the leadership skills she’d developed. Do you have a strong work ethic?’” “It’s very much, ‘Can you learn?

Career 12

Career Skills Real Estate Learning-by-Doing 12

Harvard Business Review

OCTOBER 10, 2017

In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. We made a number of operational changes to the call center.

Organization 12

Organization Tactics Call Center Metrics 12

Miles Anthony Smith

AUGUST 7, 2018

Key components of courage include clarity of one’s own values, a deep sense of ethicality, being positively self-critical,being able to let go and move on, resilience to setbacks. Courage is the capacity to do the right thing, while being aware of the personal and wider risks.

Leadership 102

Leadership Self-aware Learning-by-Doing Open-book 102

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. Formerly sainted icons went down in disgrace.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

MAY 2, 2011

To modify the Peter Drucker quote, "Culture eats tools for breakfast" — if you don't understand the culture you're operating in, creating change will be an uphill battle. They must be supported by incentives, different processes, training, and often changes in how adjacent activities are carried out (as tools rarely sit in isolation).

Metrics 12

Metrics Education Software Tools 12