Harvard Business Review

OCTOBER 11, 2013

I recently saw the benefits of greater personal accountability in Singapore, where I traveled as an Eisenhower Fellow. The genius in Singapore’s health-care system is that each individual’s stake in health-care financing is clearly visible. Offer plans that align incentives, and help employees understand them.

Health Care 8

Health Care Company Insurance Incentives 8

Harvard Business Review

APRIL 25, 2013

This is the latest step in the company''s journey to dramatically reduce the cost of space travel, and follows the first private resupply of the International Space Station with the launch of their Falcon 9 rocket and Dragon spacecraft last fall. Contractors paid based on their costs, with little incentive to save, increased them even more.

Cost 8

Cost Innovation Long-term Transportation 8

Harvard Business Review

AUGUST 22, 2016

For those that prefer buying insurance, they have incentives to lower premiums, which can only be achieved if they allow auditors unfettered access in their firms. Companies that fail to share such data may be asked to put money in an investor protection fund.

Insurance 8

Insurance Incentives Quality Marketing 8

Harvard Business Review

FEBRUARY 26, 2013

It's easy to estimate costs by looking at historical compensation, benefits, field support, and travel costs per salesperson. But when leaders take this conservative growth approach even when there is reasonable certainty of success and available financing, they undersize their sales forces and forfeit opportunity.

Company 8

Company Short-term Long-term Cost 8

Harvard Business Review

AUGUST 28, 2013

That may be a powerful incentive for better behavior. Airbnb, the pioneering travel renting/share company, similarly encourages renters to rate guests and guests to rate renters. Of course, as anyone who''s applied for a loan or credit card well knows, rating customers is an integral part of global finance.

Media 9

Media Hotels Reputation Price 9

Harvard Business Review

MAY 2, 2011

They must be supported by incentives, different processes, training, and often changes in how adjacent activities are carried out (as tools rarely sit in isolation). Any manager who has ever tried to shift organizational behaviors by rolling out a new piece of software knows this well.

Metrics 12

Metrics Education Software Tools 12

Harvard Business Review

SEPTEMBER 8, 2017

This is a break from the traditional paths of finance, sales, and operations to the top spot. At Airbnb, CMO Jonathan Mildenhall is driving the company’s evolution to an end-to-end travel brand by reinventing “ experiential marketing.” Over: CMOs take over new responsibilities. It’s worth the effort.

CEO 8

CEO Marketing Span of Control Sports 8

Harvard Business Review

DECEMBER 20, 2016

I also know all too well that, like all strategies, superconsumer strategies can be hard to implement, because of internal processes, misaligned incentives, and organizational structures that are difficult to navigate. “My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

JANUARY 11, 2016

As I travel to urban development conferences, I often hear people bemoan an infrastructure funding gap, but the hard truth is there is no funding gap. In traditional financing models, it’s just not possible for investors to see their way to a financial return based on some abstract added value of the integrated whole.

Finance 8

Finance Innovation Bond Incentives 8

Chris Brady

FEBRUARY 8, 2010

This has always been accomplished best through community activism, social norms, private enterprise, proper incentives aligned to reinforce the correct behavior, and the like. The people who don't believe this don't read history, I guess, or haven't traveled enough to third world countries.

Politics 77

Politics Blog Travel Letter 77

Harvard Business Review

MARCH 26, 2015

The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. The finance team brought its scenario modeling tools to bear. Protect and manage reputations.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

APRIL 23, 2012

coordinates a global sales team of more than a dozen of the company's employees, including product specialists, engineers, and finance people. They give salespeople territory sales objectives, manage their performance versus the objectives, and pay incentives for achieving objectives.

Pharmaceuticals 13

Pharmaceuticals Banking Objective Incentives 13

Harvard Business Review

APRIL 6, 2016

Every February, businesses in India wait with bated breath for the country’s finance minister to announce the Union Budget. Consider the massive shifts caused by the entry of digital competitors such as Amazon in retail, iTunes or Spotify in music, Airbnb in hospitality, Expedia in travel, or Uber in taxis.

Budgeting 8

Budgeting Cost Globalization Sharpe 8

Harvard Business Review

MARCH 31, 2016

If Android throws a Hawaiian luau with a five-course feast, free travel, and attendees get to meet Robert Downey Jr. PayPal ate the costs of fraud and emphasized rapid growth by simplifying transactions and incenting participants to attract others. As a result, PayPal rapidly surpassed Billpoint as the payment system of choice on eBay.

Participative 8

Participative Software Market Penetration Marketing 8